Job Description
We are looking for an AI Receptionist Manager to set up, manage and optimise AI receptionist systems for inbound and outbound calls.
Responsibilities
Set up and configure AI voice receptionist systems.
Build inbound and outbound call flows.
Configure prompts, FAQs, call routing and appointment booking.
Monitor calls, transcripts and AI performance.
Troubleshoot technical issues and improve call quality.
Manage CRM and automation integrations.
Set up and manage multiple client accounts.
Continuously improve AI performance and customer experience.
Requirements
Strong English communication skills.
Good technical and problem-solving ability.
Experience with AI tools, voice AI, CRM or automation preferred.
Fast learner who can work independently.
Reliable internet and computer.
Previous experience with AI voice platforms is a strong advantage.
Remote | India | Full-time | Long-term opportunity
AI Voice AgentsAI ReceptionistInbound & Outbound CallsCRMAutomationPrompt EngineeringAPIsZapier/MakeTroubleshootingEnglish Communication
Insuwaye is an Australian-based global supplier of premium fruit purées, NFC juices and liquid egg products. With manufacturing and supply operations across multiple countries, we serve customers in 23+ markets worldwide. We are a growing, technology-focused business embracing AI and automation to improve our operations and customer experience.