Key Responsibilities
• Outbound Outreach: Initiate outbound calls to prospective customers from provided leads, databases, and marketing campaigns.
• Lead Conversion: Understand customer needs, pitch relevant products/services, handle objections professionally, and close sales.
• Relationship Management: Follow up regularly with warm leads and existing customers to encourage repeat business and referrals.
• Target Achievement: Consistently meet or exceed daily call volumes, weekly KPIs, and monthly sales conversion targets.
• CRM Maintenance: Update and maintain accurate records of calls, customer interactions, follow-ups, and sales pipeline status in the CRM system.
• Product Knowledge: Stay fully updated on product specifications, pricing plans, and ongoing promotional offers to guide customers accurately.