Telecaller Support Conversions

(exp 0-1 yrs) Key Responsibilities • Make outbound calls to potential and existing customers to promote company Experience of services. • Handle incoming calls and provide accurate information about Service’s, services, offers, and company policies. • Generate leads through tele calling and follow up with prospective customers. • Understand customer requirements and provide suitable product or service information. • Maintain regular follow-ups with leads and customers to support conversions. • Achieve daily, weekly, and monthly calling and lead-generation targets. • Record customer details, call outcomes, and follow-up information accurately in CRM or company records. • Handle customer queries, objections, and concerns in a professional manner. • Coordinate with the sales and marketing teams for lead conversion and customer follow-up. • Maintain good customer relationships and represent the company professionally during every interaction. Required Skills • Good communication and interpersonal skills. • Fluent in English and/or relevant local languages. • Confident and polite telephone manner. • Basic computer and MS Office/CRM knowledge. • Good convincing and negotiation skills. • Ability to work with targets and deadlines. • Freshers can apply; prior teleselling or customer service experience is an advantage.