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Cambium RetailVerified Employer

Customer Relationship Management

Mumbai, Maharashtra

LocationMumbai, Maharashtra
Employment TypeFull-time
CategorySoftware
Posted Date10/29/2026

Job Description

About the Role We are looking for a result-oriented B2B Sales Executive to identify new business opportunities, develop client relationships, and drive revenue growth. The candidate will be responsible for generating leads, acquiring business customers, negotiating deals, and maintaining long-term partnerships. Key Responsibilities Identify and approach potential business clients, distributors, dealers, and corporate customers. Generate leads through cold calling, email outreach, networking, and online platforms. Understand client requirements and recommend suitable products and solutions. Prepare quotations, negotiate pricing, and close sales deals. Build and maintain strong relationships with existing and prospective clients. Follow up on leads, proposals, orders, and payments. Achieve monthly sales targets and contribute to business growth. Maintain client databases, sales pipelines, and regular performance reports. Coordinate with internal teams to ensure smooth order processing and customer satisfaction. Monitor market trends, competitor activities, and new business opportunities. Required Skills & Qualifications Bachelor's degree in Business Administration, Marketing, Sales, or a related field. 2–4 years of experience in B2B sales, business development, or corporate sales. Strong communication, negotiation, and presentation skills. Experience in lead generation, client acquisition, and relationship management. Proficiency in MS Excel, Google Sheets, and CRM tools. Target-driven mindset with strong follow-up and problem-solving abilities. Experience in consumer products, electronics, appliances, or e-commerce will be an advantage.

Required Skills & Qualifications

Customer SuccessCustomer Relationship Management (CRM)Customer SupportCustomer ExperienceCustomer SatisfactionCustomer EngagementClient Relationship ManagementTelecallingCustomer FeedbackCustomer RetentionPost-Purchase SupportVoice ProcessEmail CommunicationWhatsApp CommunicationComplaint ResolutionFollow-up ManagementCommunication SkillsInterpersonal SkillsProblem-SolvingActive ListeningCRM SoftwareMS ExcelGoogle SheetsData ManagementReporting and DocumentationRelationship Building

About Cambium Retail

Cambium Retail Pvt. Ltd. is a dynamic and growth-oriented consumer products company focused on bringing innovative, functional, and quality-driven solutions to modern households and lifestyles. Through its portfolio of consumer brands, the company aims to simplify everyday living by combining thoughtful product design, practicality, and customer-centric innovation. Our brand portfolio includes Nexlev, offering home appliances, personal care, and lifestyle products; Audio Array, specializing in audio equipment and accessories; and White Mulberry, focused on functional and contemporary gaming desks and workspace solutions. Each brand is designed to address evolving consumer needs while delivering value, convenience, and a dependable product experience.

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