Description
Curriculum Vitae
Name Craig Baker
Father’s Name Kenneth Baker
Date of Birth 18th July 1982
Marital Status Married
Nationality Indian
Religion Christian (Anglo Indian)
Address Nandan Kanan P.O Ganganagar Behind Julien Day School Kolkata 700132
Cell no 9873999663/7439453050
Email address consultancycareer028@gmail.com
Objective
To join an organisation where I can utilize my knowledge and competently apply my skills in a challenging and dynamic environment that foster and rewards positive attitudes proactive works, style team playing and shared goals.
Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Monitored number of cases received and returned by employees on weekly, monthly and quarterly basis
Computer Knowledge
· Ms Word, Excel, PowerPoint and Internet
· Computer Hardware Networking Diploma from Caymes Institute from New Delhi
· Pursuing Computer IT course from NMIMS from Pune.
Work Experience
1. Worked in Bridges Health Care as a Customer Care 2yrs from 11th August 2011 to 18th May 2014.
2. Worked in Ankur Computer Centre as Supervisor 2yrs 3rd March 2015 to 28th May 2016.
3. Worked in AT&T as Technical Support from 5yrs 7th April 2002 20th May 2003 – 15th December 2015- 30th June 2018.
4. Worked in Telstra as Telcom Support from 1 yrs. 26th June 2019 18th March
2020.
5. Working as a Consultant (Recruiter).
Education Qualification:
Completed BA in English from Kanpur University.
Work Responsibilities:
1. Supervisor in Ankur Computer Centre
2. Customer Care in Bridges Health Care
3. Technical Support in AT&T (Back Office)
4. Technical Support in Telstra.
English Language
· English and Hindi
Hobbies
· Playing cricket, badminton
· Listen to music
Place: Kolkata
Signature: _________
