Nethues Technologies Pvt. Ltd

Job Title: Chat Support Executive Location: Rohini, Delhi 6 Days Working Rotational shift Job Summary: As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience. The role requires excellent typing skills, computer proficiency, and a strong command of written English. You will be part of a dynamic team in an international process with rotational shifts. Key Responsibilities: 1. Chat Support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns. 2. Typing Skills: Maintain quick and accurate responses during chat interactions. 3. Written Communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable. 4. Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage. Qualifications: 1. Proven experience in chat-based customer support or a related field is a plus. 2. Excellent typing skills 3. Proficiency in computer usage 4. Strong command of written English 5. Excellent interpersonal and communication skills. 6. Flexibility to work in rotational shifts About Us: Nethues Technologies Pvt. Ltd. is an established name in the web and mobile app development industry having a rich clientele spread across the globe. With a working strength of more than 350 people, we have our offices in the USA and the UK. We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields. What Sets Us Apart 20+ Years old company ISO 9001:2008 certified Proper policies in place Timely increments Certified in multiple technologies 6 Days Working Please visit : www.nethues.com