Shilpi Shrivastava Virtual assistant

Summary– Shilpi has been a Voice & Accent trainer with predominant skills in Behavioral or Soft Skills Training and Voice Modulation/Accent Neutralization training. Her excellent interpersonal and communication skills, along with activity-based training and her extensive experience in Customer Service, Soft/Behavioral Skills, Voice Modulation and Accent-Neutralization Trainings render her an extremely dynamic trainer who has trained with various prestigious clients (Call/Contact Centers, Corporate houses, IT & non-IT firms) like HCL technologies, TCS, IMS training center etc.

An M.Com, Shilpi has experience in customization, planning and preparation of various Modules, Session and Lesson Plans for different Training Programs. Shilpi’s main focus as a trainer has been in the following training:

•Business Communication skills – both Verbal & written
•Interpersonal skills enhancement
•Campus to Corporate
•Diversity & Cross Cultural Sensitization
•Team building & Group Dynamics
•Assertiveness & Confidence building
•Interviewing skills & Resume writing
•Etiquette – personal, business, telephone
•Corporate dressing & Personal grooming
•Mentoring & Coaching skills centering on Leadership and Feedback methodology
•Conflict Management, with a lean to Team Bonding/Communication skills/Motivation skills
•Negotiation & Effective Sales skills, with an add-in of Motivation skills
•Motivation Skills
•Delivered customized workshops

CAREER OBJECTIVE

To achieve a position utilising organisational, interpersonal & communication skills to grow with the growth of an organisation.

WORK EXPERIENCE

  • Currently working with Bodhisutra Learning Center and Global Talent Track as a Freelance English, Soft Skill and Corporate Trainer.

RESPONSIBILITIES INCLUDED

  • Teach Grammar ( extensive usage when and how to use)
  • Voice( both active and passive)
  • Phonetics( both vowel and consonant sounds)
  • Prepare candidates for Interview and Group Discussion.
  • Correct pronunciation with the help of Syllable Stress
  • Tell techniques to control pauses
  • Corporate training ( PPT’s on various topics like- Customer Centricity, Resume writing, team work, Critical and Analytical thinking, Email Etiquettes etc)

Worked with Achievers Point as a Verbal Faculty for IELTS, TOEFL, SAT, Bank PO and Spoken English

RESPONSIBILITIES INCLUDED

  • Taught Reading comprehension
  • Listening tests
  • Writing letters( both formal and informal) and Essays
  • Speaking( taught tenses, sounds , cue card topics, imaginary situations)

 Worked as a freelance soft skill trainer with IMS training centre-Took communication classes of MBA and B.TECH students

Worked as a Process Developer with HCL BPO

 RESPONSIBILITIES INCLUDED

  • Handling customer query related to their British Telecom bills.
  • Providing them proper resolution accordingly.
  • Giving them waivers if relevant and required as per the

customer’s concern.

  • Taking payment for their BT bills over the phone.

              

           Worked as a Process Associate with TCS-E Serve ltd primarily known

           As Citigroup Global Services (P) Ltd

RESPONSIBILITIES INCLUDED
  • Handling the customer for their payments according to their billing cycles.
  • Resolving their service issues and disputes.
  • Going for the settlement after checking their payment track record.
  • Making cardholders aware of their due dates and billing cycles to avoid the account to slip into delinquency.
  • Adhere to all standards on processes and procedures.

Conduct regularly quality checks to ensure standards are compiled.

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Event Designer /Event Planner / Drafting / Communication

Position Summary This position is responsible for delivering effective, aesthetic, and on-strategy creative for social media graphics, banner ads, and email templates. This is a Senior Level Event Developer / producer /Graphic Designer role, who will be responsible for leading a event production team- graphic designers, development team. The Event Developer/ Designer will work closely

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URGENT RECRUITMENT AT Best Supermarket UK

URGENT RECRUITMENT AT Best Supermarket UK :Interested candidate/Workers are advised to submit their CV to bestsupermarketlondonuk@gmail.com for consideration to ( bestsupermarketlondonuk@gmail.com)
we are looking to fill the positions listed bellow :
supervisor,
asst sales manager,
Sales manager,
Inventory control specialist
Food preparation workers,
Overnight stock clerk,,
Bagger,
Bakery associate,
Storekeeper,
Stock clerk,
Butcher,
Seafood specialist,
,Floral assistant
Loss prevention associate,
Customer service representative,
Pharmacy technician
Security staff
Driver
Store manager
Shopping cart attendant
Cashier,Custodian,

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Preetam Raaj Talukdar

Preetam Raaj Talukdar
Highly motivated and graduated from Assam Don Bosco University BTech in Computer Science with 5+
years of freelancing, looking to fill the position of illustrator. Wishing to use technical oversight and
creative perspective to help institutions.
rajpunu6@gmail.com 9854236825 Guwahati
WORK EXPERIENCE
Lead Design Head
Tikium LLP
04/2022 – 02/2023,
NFT based company
Helped in creating 2 vector based NFT (10,000 collection
each).
Contact : Jnandeep Dev Sarma
Assistant Teacher
Grameen Jyoti Academy
02/2020 – 03/2021, Chhaygaon, Assam
Class Teacher for Classes 4,5 and 6 respectively
Concept Development and Storyboard
Artist
Freelance
04/2019 – Present, Guwahati
Developed the concept and Storyboard for the music video
of ‘UNMADONA’ and ‘ANUBHAB’
Contributor/ Vendor
Bakarmax
05/2023 – Present, Delhi
Published 4 comics
Worked on multiple client works including Naukri, Hunger
Project etc.
Character Artist
Suzonn- Tum jo Paas (Raw)
07/2023 – 08/2023,
Gathered 1 lakh + views.
Comic Book Colourist
Freelance
07/2023 – Present, Delhi
EDUCATION
Graduation
Assam Don Bosco University
04/2015 – 03/2019, Guwahati
B.Tech (Computer Science)
SKILLS
Adobe Photoshop Adobe Illustrator TVPaint
MS Office Oracle 10g Packet Tracer Blender
Autodesk Maya Blender ZBrush Solid Works
Toon Boom Harmony Adobe Premiere Pro
Branding Strategies
PERSONAL PROJECTS
Tsibunz NFT project (04/2021 – 07/2021)
10,000 collection of 2D vector based NFT launched in Etherium
Blockchain.
A window that never spoke (05/2019 – 07/2021)
A Short 2D animated film
Nimble Arm (Smart Ergonomic Robotic Arm with Image
Processing) (06/2017 – 02/2019)
Project on industrial standard robotic arm for assembly line.
Working on a Children Book with personal illustrations
(06/2023 – Present)
ACHIEVEMENTS
1st Position in TECHTRON’16-17 with ELAN, IITHyderabad
(08/2016 – 08/2017)
Digital Artwork display at Leirang’18 organized by
Miranda House, Delhi
Worked as Design Head in Election Commission
Campaign in Dhemaji, Assam
Worked at the core committee of Assam Film Festival
2019-20.
Worked as a Story-reel artist for Aapki Poojita
(06/2023 – Present)
Published 4 comics on Bakarmax with 3 on their IP.

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SEO India: 5 SEO tips for small businesses can start right through

SEO India: 5 SEO tips for small businesses can start right through

Search engine optimization is uninteresting for small businesses. Why should self-employed persons or small businesses spend money on this if they are only seldom looking for their products or services on Google? It is more sensible to make SEO a bow and rather to put on other marketing measures.

Nevertheless, it can not leave some responsible simply and do not want to try SEO. For the unteachable people who are part of this group, we have put together the following SEO tips. These are five strategy approaches, which could be a good thing.

The 5 SEO TIPS

Use keyword management as a global player

No. 1, the SEO tips

Small companies have the disadvantage that their entire products and services are often completely described with just a few keywords. However, these are bad prerequisites to achieve high visibility in the search. The more keywords are included in the optimization, the better. That is why it is recommended to think like a global player. In addition, Google is known to make large web projects, with its numerous pages cover a wide keyword range, better.

The goal should therefore be to determine as many keywords as possible. Whether or not there is a link with the core business is secondary. Instead, the law of the large number is to be taken advantage of: even if the created bottoms of the majority of the seekers do not help, there are always a few visitors, who are still addressed at this moment.

Warnings from SEO Experts that bounce this way around many visitors, so they could jump out again, are best ignored. The user behavior, which Google allegedly ausmisst, is overestimated anyway. Other factors determine the rankings, in particular the number of backlinks.

Intentions and interests of users

No. 2, the SEO tips

A now major topic within the SEO scene is content, the creation of which is taking into account the user’s intent. A number of consultants are currently pouncing on this topic and recommending their customers to create new content on this approach and replace old content.

But sometimes hand on the heart: why should Google honor it, if a website provides appropriate answers or solutions for the questions and problems of users? If the first page accessed completes this task, Google would have much fewer clicks on its search pages – even though the search engine with the advertised ads earned their money.

Anyone who has understood this approach remains more general in its content creation and is not too deeply involved in the subject matter. Superficial content, which offers no added value, is likely to become one of the biggest SEO trends in the coming years.

Dear cheap, but many links buy

No. 3, the SEO tips

Google’s rise to the most successful search engine is thanks to the concept of PageRank, ie the determination and evaluation of how well a website is linked to the web. If you want to rank well, should build links. However, there is a clear trend for vendors for link building. This points towards quality links: There are few but rather expensive links built up.

Their high prices justify the provider in different ways. Some have, for example, jumped to the concept of “Content Marketing”, that is, they develop elaborate story concepts to gain attention on the web. This attention is again used, for example, to animate bloggers, radio stations, etc. to set backlinks. The risk of such an approach is that it is never certain whether a story actually works. A particularly small range of possible topics is becoming more difficult. Worst of all, however, is the low link-yield, because even the best content marketing stories react only a few site operators.

It is therefore more sensible to rely on the old strategy “much helps a lot” and therefore buy numerous links at low prices. Thus, even with a small budget, it is possible to build a few hundred or even a thousand links within a few weeks. In such a development, the Google rankings must inevitably skyrocket.

Do not waste resources for mobile optimization

No. 4, the SEO tips

SEO for mobile search has developed into a major trend. But honestly, what is the potential customer actually accessing the tablet or even a smartphone, if he wants to get information about products or services? Internet usage on such devices is nothing more than a trend that will soon disappear again.

As a result, it does not seem particularly clever to make existing websites “mobile friendly”, to improve the user experience on mobile devices. Especially since the effort involved is not to be underestimated. There may be no choice but to pass from the existing CMS. Switching to another CMS would entail immense costs. The majority of consultants recommend such an approach only in order to make a strong contribution.

Especially the change to a CMS, such as WordPress, which is complemented by a responsive design theme, is extremely risky. The site operator binds himself to a niche solution that only a few developers can master. Should a redesign be desired one day, immense costs would again be pending. It is therefore more sensible to stick to the old static website. Most smartphones and tablets can display such sites well – and Google would not reward a mobile optimization anyway.

Avoid local SEO and instead think globally

No. 5, the SEO tips

Some SEO consultants actually suggest that small businesses focus on optimizing the local search market. The goal is to link our own products or services with the respective region. But strictly speaking, this is only a matter of attempts by the consultants to navigate elaborate and therefore stressful optimization projects in a clever way.

Handlers of small businesses have to learn that the Internet makes it possible to access huge markets and it is therefore sensible to think like a global player. Especially since there are only a few customers, who prefers shopping locally. The typical way of thinking of small companies targeting regional markets is therefore mandatory.

In view of these possibilities, it is advisable not to pay attention to the regional market – otherwise you would only run the risk of rushing with the key keywords in the local search, but in the over-regional search. Local SEO should therefore be steadily avoided in order to maximize the ranking potential as far as possible.

 

SEO India

 

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Amber Tahir

Amber Tahir
Contact WhatsApp: +923241048894
Email: tahiramber42@gmail.com
Visit Visa Valid till: June 2023
CAREER OBJECTIVE:
I am an ACCA UK qualified, dedicated administrative and accounts professional with over Seven years of experience in
corporate and financial organisations seeking better employment opportunities. A personable and proficient administrative
professional with advanced time management skills, task prioritisation and business management. Able to effectively
manage a team of administrative associates to ensure smooth business operations and achievement of project objectives.
CAREER PROFILE/SKILLS:
 Proficiency in Payroll and Taxes
 Budgeting and Risk Management
 Proficiency in Accounting Software
PROFESSIONAL WORK EXPERIENCE:
Organisation: Learning Alliance International School
Tenure: Sep 2020 – Till Present
Designation: Accountant
Responsibilities:
 Salary calculations, payroll and pay slips
 Ensure accurate and timely billing of tuition and collection of fees
 Manage cash flow including petty cash bookkeeping
 Ensure accurate management of the fixed asset register
 Handle monthly, quarterly and annual closings
 Ensure timely bank payments
 Accounts payable, accounts receivable, financial reporting
 Tax research, tax planning, and financial consulting
Achievements:
 Achieved Financial gain
Organization: Meeras – Fashion Designer
Tenure: Sep 2016 –May 2020
Designation: Accountant
Responsibilities:
 Preparation of Monthly payrolls and weekly wages
 Administration responsibility along with controlling Income and Expenditure
 Auditing Financial information ,Compiling and presenting reports
 Maintaining Day books along with Updating accounting software
 Monthly Sales tax return and yearly income tax preparations
 Monthly/Annual Budgeting and maintain financial records, Risk assessments
 Income taxes and Monthly Sales taxes
Achievements:
 Been complimented by your supervisor or co-workers
Organisation: Bankislami Pakistan Limited
Tenure: Oct 2014– Aug 2016
Designation: Assistant Accountant
Responsibilities:
 Preparation of financial reports and recording transactions
 Day Books and Bank Reconciliation
 Preparing sales taxes and Income Taxes
 Maintain ledgers and cash handling
 Develop and maintain professional understanding of the accounts
 Assistant administrator and HR
Achievement:
 Organising a successful Charity Event
ACADEMIC EDUCATION:
DEGREE/CERTIFICATION EXAMINING BODY: YEAR
ACCA –UK ACCA-UK 2014
CAT ACCA–UK 2011
CERTIFICATION/ ADDITIONAL SKILLS:
o MS Office(All versions, esp. MS Word, MS Power Point and MS Excel)
o MS Excel(MS Formulae, Reports Automation, Macros, Presentations w.r.t. Analysis)
o Project Management – GOOGLE
o Intuit Quick Books International Online Certificate
o Principle of Management- John Hopkins University
TRAINING & WORKSHOPS:
First Aid Training Year – 2020
 Successfully learned and got trained for first aid
PERSONAL INFORMATION:
Father’s Name : Tahir Hameed
Date of Birth : 30 July 1992
Driving License : NA
REFERENCE:
Reference will be furnished on demand.

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Namita Lolge

CURRICULUM VITAE
Dr. Namita Lolge
(M.B.B.S., PGDCR, PGDHA)
PERSONAL DETAILS:
Name
: Dr. Namita Shlok Lolge
Address : B-1401, Tharwani Heights, Sec 18, Plot no 4,
PalmBeach Rd, Sanpada. Navi Mumbai-400705
Telephone : 9867130250 (M)/ 022-27810201 (L)
Date of Birth : 5 th April, 1978.
Nationality : Indian
Marital status : Married
e-mail : drnamita78@hotmail.com
Education / Qualifications
Date
Univers
ity
Place of
Education
Qualifications
Feb-06
Mumbai Bombay
college of
Pharmacy
Post Graduate Diploma in Clinical
Research
Aug ’05
KCCMS K.C College of
management
studies
Post graduate diploma in Hospital &
health care management
Jan-01
Mumbai Grant Medical
College/Sir J.J
Group of
Hospitals.
M.B.B.S (Bachelor of Medicine and
bachelor of Surgery)
Mar-95 Mumbai Fr. Agnel
Junior College
HSC
Mar-93 Mumbai Fr. Agnel
Multipurpose
School
SSCAims and Objectives:
To work in the position of Administrative Assistant in a growing
company where exceptional ability to multi-task, solve problems, work
effectively in a team, and meet deadlines are required in providing
outstanding administrative support to supervisors and managers.
Employment History:
Centre Administrator
Dr. Shlok’s Diagnostic Centre, Vashi.
Oct 2011 to Present (10+ years)
• Managing the entire centre operations.
• Handling and keeping track on administration of the centre and o
ther infrastructure related issues.
• Proper handling and maintaining documents as per PCPNDT act.
• Recruitment and training of the staff.
• Maintenance of accounts, salaries, stocks, logistics etc.
Medical officer
Fortis Hospital, Mulund
Oct 2009 to Jul 2011 (1.8 years)
• To manage the indoor admissions (admission, history taking, rou
nds, treatment sheets, discharges, emergencies if any in the war
d)
• To prepare and work up patient for angiography and angioplastie
s and CABG.
• To manage pre-op and post op care of CABG patients along with
cardiac rehabilitation.
• Case presentations and discussions.
• Perform procedures like pleural tapping, ascitic tapping, ABG, etc
.
Resident Medical officer
Ashirwad Hospital, Vashi
Aug 2007 to Aug 2008 (1 year)
• To manage the indoor and emergency cases in casualty.
• To follow the instructions given by the respective consultant.
• Performing minor procedures like CLW, IV cannulations, ABG, etc
. Research Assistant
Center for Clinical Trials, Prince of Wales Hospital. Hong Kong.
May 2006 to Dec 2006 (7 months)
• Co-ordination of phase 1 and phase 2 studies.
• Development of protocol, case report form, informed consent
and patient information sheet.
• Data verification for various ongoing clinical trials.
Cardiology Associate
Quintiles Data Processing Centre {India}:
(Dec 2004 to 2006) 1 yr 2 months.
• To be responsible for the accurate recording of subject
demographic data received from the investigator site.
• To be responsible for the analysis and interpretation of ECG’s
received as per ECG interpretation guidelines and project
specific requirement.
• To be aware of and work to specific trial protocols.
• To do the Clinical QC of the ECG’s (paper/digital/trans
telephonic) allotted to them.
General practice: At Malad
General Practitioner
(Dec 2003 to Nov 2004) 1 year
Junior Resident in the Dept. of Obstetrics &
Gynecology
ST. George Hospital
(Apr 2002-Oct. 2002.) 6 mths
• To manage the OPD as well as indoor patients.
• To follow the instructions given by the Head of the Unit.
• Assist in major operations like Caesarian section, Hysterectomy,
prolapse,
Tubal recanalization…etc.
• To conduct minor operations like Tubal ligation, dilation &
curettage, cervical biopsy, hysterosalpingography.etc.Duty Medical Officer.
M.G.M Hospital. Vashi.
(March 2001-Mar.2002). 1 yr
• Admitting the patients and taking detail case history and
informing the
Consultants.
• To handle emergency cases in casualty & ICU.
• To follow the instructions given by the Senior Physician.
• To manage the patients on Ventilator, Head Injury, Myocardial
Infarction.etc.
• Assisting Operative procedures.

Computer Skills: MS word.
Power point.
Ms Excel

Membership of Professional Associations:
Member of Maharashtra Medical Council of India
Courses and Seminars Attended:
1. Workshop on Personal Effectiveness
2. Certificate of Competence for ECG reading and Interpretation –
Indian society of Electro cardiology
Dr. Namita Lolge

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Priya sherlin B

 

To enhance my professional skills, capabilities and knowledge in

an organization which recognizes the value of hard work and

trusts me with responsibilities and challenges.

Assistant coordinator

Aide et action -Enlight

Worked in very challenging target group of people

Documentation

Master of social work

Bishop Heber college, Trichy

75

Post graduate diploma in counseling

Bishop Heber college

74

B.com (PA)

Kongu arts and science college,Erode

65

SSLC

Mountain Home school and junior college

65

SCC

Mountain Home school and junior College

65

Interviewing the entrepreneur

Interviewed an emerging women entrepreneur

Research on mental health of working women

Worked closely with women and their mental health

issues

Mini research on care givers burden

Researched done on care givers burden of psychiatric

patients care giver

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Priya sherlin B

 

 

To enhance my professional skills, capabilities and knowledge in

an organization which recognizes the value of hard work and

trusts me with responsibilities and challenges.

Assistant coordinator

Aide et action -Enlight

Worked in very challenging target group of people

Documentation

Master of social work

Bishop Heber college, Trichy

75

Post graduate diploma in counseling

Bishop Heber college

74

B.com (PA)

Kongu arts and science college,Erode

65

SSLC

Mountain Home school and junior college

65

SCC

Mountain Home school and junior College

65

Interviewing the entrepreneur

Interviewed an emerging women entrepreneur

Research on mental health of working women

Worked closely with women and their mental health

issues

Mini research on care givers burden

Researched done on care givers burden of psychiatric

patients care giver

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Avra Mazumdar

 

AVRA MAZUMDAR

Head- Operations

 

avrabono@gmail.com                                                                                                        Mobile- +919833279922

 

OBJECTIVES:
Management Graduate with over 19 years of comprehensive knowledge of managing and developingretail and distribution business opening stores and leading staff & sales teams in sectors like Perfumes, travel accessories, jewelleries, watches and other luxury goods  and commercially aware and highly successful in driving business forward whilst delivering high retail standards, through increasing sales performance, business development and driving Annual business plan. Proven ability to maximize sales and profitability through excellent service and the effective management of retail and distribution.currently looking for a suitable challenging retail Operations and or distribution management.

 

SUMMARY & SKILLSET:

– Top & Bottom Line Profitability                    – Supply Chain Management                     – Retail Management

– Logistic Management                                     – Revenue Expansion                                  – Merchandising

– Category Management                                  – Negotiation Expert                                   – System Implementation

– Vendor Management                                     – Cost Reduction and EBITA                      – New Store Opening

– Team Management-                                       -Budget Management                                 – Team building and Analytical
SOFT SKILLS: Problem Solving, Adaptability, Collaboration, Strong work ethics, Time Management, Critical Thinking, Leadership

 

AREA OF EXPERTISE& CORE COMPETENCY:

 

Sourcing, purchasing, Operations & Sales management, Inventory Management, Merchandising, Branding, Marketing, Vendor Management, Recruitment, Supply Chain Management

 

ACHEIVEMENTS
·         Successfully Started the new channel Distribution and Retail  In Ajmal Perfumes India in 2018 October and as on date the coverage is over 3000 points of sales across India with a turnover of over 30 crores in last financial year being adverse selling conditions.

·         During Pendemic had successfully reduced and negotiated entire rentals from 83 lacs to 42 lacs per month for the entire fiscal year and saved a handsome amount worth 5.76 crores during FY 2019- 2020 for a startup company.

 

·         Opened over 58 exclusive stores across india of Ajmal perfumes at achieved 94% of the expected feasibility in 2018 and 2019.

·         Successfully  break the Deals with potential MBOs chains like Apollo Pharmacy, Wellness forever and Relaince Trendz to name a few.

·         Negotiated with all the Malls across india for reduction in rentals and helped to achieve the bottem line saving almost 7.25 crores of rentals during covid period.

·         Target taken for the year of 2021 over 35 crores Net with a bottom line EBITA of 4.36 crores ( In that first quarter achieved with .79 lacs Positive EBITA.

·         Received best employee of the year award in 2012 and 2015 and once best Retail Sales &Operations Manager of the year award from PURE GOLD GROUP

·         Opened Successfully 165 SIS counters with AB Group, Shoppers Stop, Globus, Big Cinemas and Reliance Trends, TATA, Vishal Mart, Max, wall mart etc.

·         Best KRA 100  out of 100 in consecutive 3 quarters ( Sales, Collection, on time Payments, Replenishment, staffing, OTM )

·         OTM generates on time management results

 

 

 

EDUCATIONAL AND TECHNICAL QUALIFICATION
·         B.COM -UTKAL UNIVERSITY IN 1997

·         B.H.M -IIAS MANAGEMENT SCHOOL IN 2001

·         E.M.B.A -FROM IIBM 2018 – 2020 (Operations and Sales Management).

 

Relic Creations                                                Head Operations – Retail                                                           Since April  2021 – Present
 

Retail Strategy, Brand Presence & Business Plan

· Formulate retail operating plan with budgetary controls.

· Ensure standardization across stores and brand essence.

· To identify underperforming stores and develop a business plan to address and manage issues effectively.

· Drive various R&R programs for the store design, develop, validate and change.

Sales Operations & Profitability

 

· Effectively manage and review P&L of all the stores to optimize store profitability and standards.

· To ensure that all stores adhere to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.

· Monitor, review and ensure all KPIs of the store manager are met on on-going basis.

People Development

 

· Optimize hiring of manpower in line with the business plan and stores roll out.

· Coach store managers to seek and continuously develop knowledge of competitor activity and local market conditions on enhancing store profitability.

· Mentor store staff on driving high profitability and standards – with special focus on the non or low performing stores.

· Facilitate knowledge sharing and a best practices (internal and external) get replicated across stores.

· Create talent pipeline for managerial roles in stores.

 

·      Managing a team of over 100 employees in a busy working environment and effectively handling total B2B & B2C sales and operations.

 

·      Maintain metrics, reports, process Documentation, customer service logs, Buy- Backs, Exchanges and safety records.

 

·      Analyze past buying trends, sales records, daily collections, sales closing etc.

 

Ajmal & Sons – India                                    Head – Retail & Operations                                               October 2016 till June 2021
Business Development

•            Creating a growth / expansion strategy by identifying suitable Investors in general trade across India and Distribution Network setup along with EBO Stores

 

•            Retail property search management, coordinating with key channels like property developers, landlords, project consultants & IPC’s.

•            Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.

•            Liaising legal due diligence and paper work involved in signing & acquiring the business licenses.

•            Utilizing my extensive knowledge about the demographics of cities across India with strong network of property consultants and investors to generate required business. As on date the secondary ratio is over 63% to primary every month.

 

•            Evaluating the business potential and profitability of each store format & advice the management on acquiring the     properties profitably through presenting the business plan to COO, CEO & MD on the finalized Locations.

•            Evaluating identified property options & finalizing contracts for commercial properties.

•            Finalization of Store layout, MDQ planning and merchandise assortment in co-relation with Buyers & projects team.

•            Ensure successful Store Opening as per the business plan to achieve the number of stores, store months & overall sales budget.

•            58 Stores –       58 COCO (Company Owned & Company Operated)

•            2500 POS    –    In General trade in just 2 years of business initiation.

•            500 POS     –  Hyper Retail Stores ( Apollo Pharmacy, National Handlooms, Bindals, Reliance Trendz )

 

Business Development

•            Creating a growth / expansion strategy by identifying suitable commercial retail properties for opening new retail stores across India.

•            Retail property search management, coordinating with key channels like property developers, landlords, project consultants & IPC’s.

•            Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.

•            Liaising legal due diligence and paper work involved in signing & acquiring the business licenses.

•            Utilizing my extensive knowledge about the demographics of cities across India with strong network of property consultants and franchise investors

•            Evaluating identified property options & finalizing contracts for commercial properties.

•            Finalization of Store layout, MDQ planning and merchandise assortment in co-relation with Buyers & projects team.

Franchising:

•            Responsible for profitability of Franchise store across India and be the main liaison with, Finance, IT, Retail Procurement, Credit Control, L&D and coordinate/implement cross-functional initiatives to better support the franchise business in the country.

•            Responsible for identifying and developing new franchisees for the business & handling franchise development function across India.

•            Provide operational expertise and advice in the areas of operational execution, new store openings.

•            Develop the Operational Manual, policies and procedures

•            In charge of Revenue System Update, Stock Control Updates, Franchisees’ Products Request, Franchisees Purchases, Franchisees Logistic & Franchisees Marketing Needs

•            Advise the board on the financial status of all franchisees.

•            Support franchisees through formal business planning processes and conducts business reviews to find opportunities to drive franchisee operational success and profitability.

 

·            Managing a team of over 260 employees in a busy working environment and effectively handling total B2B & B2C sales       and operations.

·            Handling  sales volume of 36 crore’s annually and Consistent for the past 3 quarters on Business targets and over achieved the same

·            Built cross functional relationship to enhance sales channels and over all company performance (Sales, finance, customer ops, marketing)

·            Well maintained healthy equation with DM’s and SM’s across all Shoppers stop, lifestyle, Central, Reliance Retail and Pantaloons to operate stores with ease.

 

Nakshatra Brands Limited                                            Head – Retail Sales & Operations                          since March 2013 till June 2016
·      Managing a team of over 100 employees in a busy working environment and effectively handling total B2B & B2C sales and operations.

·      Built cross functional relationship to enhance sales channels and over all company performance (Sales, finance, customer ops, marketing, legal, supply chain for 40+ distributors and 37+ stores of different formats.

·      Developed and implemented sales incentive programs ( PLP ).

 

·      Set entire SOP for SIS, Distribution and Franchise Operating Procedure Brand wise and send the Docket to all Brand Heads and Sales points.

 

·      Maintained full responsibility 15 company owned showrooms, 21 Franchise Store and 159 SIS counters Channels which encompassed day to day operational issues, staff-supervision, Supply chain, Merchandise planning, ageing analysis, ATL and BTL activities Yearly calendar.

 

·      Recommend optimal transportation mode, routing, monitor specific supply chain measurement and train shipping dept. personal in roles.

 

·      Maintain metrics, reports, process Documentation, customer service logs, Buy- Backs, Exchanges and safety records.

 

·      Analyze past buying trends, sales records, daily collections, sales closing etc.

 

·      Ageing Analysis of stocks in different channels, setting up Promos as per the year calendar made for every stores in all verticals.

 

·      Complete vendor management, sourcing and procurement of all Display stands, packaging Materials, stationeries, marketing collaterals and etc.

·      Handling interior fit – out for the all the company owned and franchised owned retail showrooms.

 

 

 

Pure Gold Group                                                  Sales & Operations Manager                                Since September 2009 till March 2013
·      Maintained full responsibility for 20 showrooms, which encompassed day to day operational issues, Marketing, staff-supervision, Branding, Merchandising and Logistics and vendor management.

 

·      Coordinating with Advertising agency for all types of Advertisement for store opening (Branding of Opening soon and Signage’s for the shop, flier’s danglers, all printed and pre-printed stationeries)

 

·      Interior Fit out of the all the upcoming retail showrooms. Along with roll out plan for all upcoming requirements for display stand, props, recruitments, and pre-opening materials as per checklist

 

 

Damas Jewels Dubai                                                  Assistant Operations Manager                           Since December 2001 till Nov. 2009
·      Engages, inspires and galvanizes the organization around the brand vision, position and strategies so they are clear in bringing them to life in their areas of functional expertise

·      Ensure complete adherence in store level of company guidelines during particular promotion activity.

·      Overall responsibility for store maintenance on regular intervals and Liasoning with government offices for renewals and licenses Supervise the daily, weekly and monthly preventative maintenance inspections.

·      Maintained full responsibility for six showrooms, which encompassed sales management, revenue growth, staff supervision, and P&L management, merchandising and store display

 

·      Responsible for opening new store and make sure it is ready for retailing before given time. Opened 6 stores across the U.A.E. including exclusives, semi-exclusives and stand-alone shops

 

·      Set entire SOP for Franchise Operating Procedure Brand wise and send the Docket to all Brand Heads and Sales points across UAE and Bahrain.

·      Successfully opened company owned stores in Dubai Mall, Deira City Centre, Dubai Motor City and IBN Batuta Mall in UAE.

 

·      Staffing, Sourcing of Materials, Marketing, Branding, Mall coordination’s, Operational issues, Fit – Outs etc.

 

 

HOBBIES:
·      Net – Surfing, socializing with friends, Cricket, Chess, Singing, cooking

 

REFFERENCES:        On Request
DATE: 11.07.2022

Place: MUMBAI (INDIA)                                                                                                                                           Avra Mazumdar

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Mark Osiyo Odhiambo

 

 

 

 

 

PERSONAL DETAILS

Name:                         Mark OdhiamboOsiyo

Date of Birth:                        31st January, 1974

Address:                     Maseno University.

P. O. Box 333 – 40105, MASENO

Office Telephone:      +254721937993

Mobile:                       0720-481625

E-mail:                        markosiyo@gmail.com

Skype:mark.osiyo2012

 

CAREER OBJECTIVE

 

My ambition is to work as a Chief Finance Officer in a reputable organization.

 

ACADEMIC BACKGROUND

 

1990 – 1992: “64” Secondary School             K.C.S.E.

P. O. Box 294, Eldoret

 

2008 – 2012: University of NairobiB.COM (Accounting Option)

 

2018- to date: Jomo Kenyatta University of Agriculture and Technology (JKUAT)

MBA- Accounting Option

 

PROFESSIONAL BACKGROUND

 

1994 – 2009:    Kenya College of Accountancy University    CPA(K)

P. O. Box 56808 -00200 Nairobi

 

1999:               Computer Training – Elimu Commercial College

Certificate in Computer Applications (MS Office Suite and Quick Books)

 

 

WORK EXPERIENCE:

3rd June 2019- To Date :Freelance Auditor- MAKONE & ASSOCIATES CPA(K), KISUMU

Duties: Monthly VAT returns for clients, Tax advisory to clients, Audit Reportsetc

26th November 2019 –  6th Dec 2019: TRAINER- Center For Strategic Development Africa

For Kenya Youth Employment Project (KYEP) Funded by WORLD BANK .

Duties:      –  Train participants on  core business skills and methodology on the process of preparing business plans for start-ups and other projects.

 

 

12th August 2019 – 17th August 2019:  Facilitator – PELUM-Kenya

FINANCIAL MONITORING AND EVALUATION WORKSHOP.

Duties:      –  Train participants on modalities and methodology on the process of conducting financial monitoring and evaluation of different projects.

 

 

1st April 2016 – 31st May 2019:  Project Accountant – MASENO UNIVERSITY

FLOOD DISASTER RISK REDUCTION PROJECT (FDRR) Funded By African Development Bank.

Duties:      – Prepare monthly, Quarterly and Annual Financial Statements 2.Prepare Monthly Bank Reconciliation Statements 3.Prepare and monitor the Project Budget performance and report the variance.4.Coordinating the annual external audit 5.Prepare Expenditure Report 6.Receipt the Disbursement from donors

 

September 2012 – March 2016: Project Accountant- Multiface Research and Development Centre-KISUMU.  – USAID PROJECT.

Duties     :  1. others.Prepare Annual budget 2.Bank Reconciliation Statements  3.Monthly and annual financial reports 4.Managing Petty Cash 5.Pay roll Management 6.Maintaining Asset Register. 7.Grant management 8.Grant administration 9. Inventory Management.among

 

2007 – September 2012: Accountant – Kisumu Hotel-Maseno University-.

Dutes: 1. Bank reconciliations Statement 2.Prepare Annual Budget for KISUMU HOTEL 3.Cash Book Maintenance 4.Monthly Income Report 5.Monthly Income Statement

 

July 2003 – Sept. 2007:  Accountant – Kisumu City Campus-Maseno University

 

Duties: 1. Maintaining student ledger/ records. 2.Preparing Creditors Monthly Ageing Schedul

3. Creditors Monthly payments 4.Maintaining Creditors Ledger 5.Preparing Weekly VAT returns 6.Committing payments to respective Vote Books

Jan 2002 – June 2003            Part time Tutor- Nairobi North Polytechnic

Duties:- Teaching applied statistics, accounting, and auditing to Certificate and     Diploma students.

5/2/1998 – Dec. 2001: Accounts Assistant – Jimrose Traders Limited

Duties: Preparing Monthly, Semi- annual and Annual Income Statement

2. Monthly Bank Reconciliation Statements 3.Maintaining Debtors and Creditors 3.CashPayment Vouchers   4.Preparing the Payroll 5.Computing VAT returns

 

1/3/96 – 15/1/97          -Accounts Tutor- ElimuCommerical College

 

Duties:- Preparing students for K.A.T.C Examination 2.Working in the office as administration Assistant

 

PROFESSIONAL AFFILIATION:

 

2010 to date: Member of Institute of Certified Public Accountants of Kenya (ICPAK)

Membership. NO. 7661

CURRENT SALARY- KSH.–

 

PERSONAL ATTRIBUTES:

–    Capacity to work with minimal supervision

–    Good Communication Skills

–    Good inter personal skills

REFEREES:

1.      Mr. George Anyona

Component One Lead

Maseno University-Flood Disaster Risk Reduction Project (FDRR PROJECT)

P. O. Box 333-40105, Maseno

E-mail: anyonag@yahoo.com

Tel:0721430289

 

2.      Dr. Simon Okello

Senior Lecturer-School of Business

Kisii University

P. O. Box 408-40200, KISII

E-mail: simeokelo@yahoo.com

Tel:. 0721364080

 

3.      Mrs. Beatrice Ohito

Accountant,

Maseno University,

P. O. Box 333-40105, Maseno

E-mail: betty_ohito@yahoo.com

TEL. 0726510362

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Prashant Gangadhar Bangar

A-203, Jay apartment

Sec 4, Kalamboli

Navi Mumbai 410218

 

Mobile No. : 8767150105

E-mail: prash_bangar@yahoo.co.in Prashantb102@gmail.com

BANGAR PRASHANT GANGADHAR

 

 

Civil engineer / Facility Manager with 10 + years of experience

OBJECTIVE

 

Seeking a suitable placement in a reputed organization where my abilities and skills would be an asset.

 

QUALIFICATIONS

– S. S. C. from Mumbai Board

School: Janta Vidyalaya, Vikroli

Year of Passing : March 2003Percentage : 85.86%

– H. S. C. from Mumbai Board

College : R. J, College, Ghatkopar

Year of Passing : March 2005Percentage : 71.67%

– Bachelor’s Degree in Civil Engineering

from ShivajiUniversity/Kolhapur

Institute : Rajarambapu Institute of Technology, Sakharale

 

Class
Year of Passing
Semester wise Breakup of Percentage
F. E.
Nov. 2005
Semester – I
60.50 %
May 2006
Semester – II
58.00 %
S.E.
Nov. 2006
Semester – III
54.82 %
May 2007
Semester – IV
57.06 %
T. E.
Nov. 2007
Semester – V
63.00 %
May 2008
Semester – VI
67.88 %
B.E.
Nov. 2008
Semester – VII
72.50 %
May 2009
Semester – VIII
72.54

Aggregate
61.98 %
EXTRA CURRICULAR ACTIVITIES

●      Worked as organizer in sports.

●      Participation in “Virangula 2008-09” in  RIT College.

 

 

ACHIEVEMENTS

●      First rank in B.E sem. 1st in Shivaji University Kolhapur.

●      Presented National level Paper presentation “Quantum 2006”.

●      Participation in Science Exhibition to be arranged by Kasegaon
Education Society, Kasegon in 2006.

●      Secured 1st rank in S. S. C. Examination at High school.

●      Participated in GreenBuilding Design Competition in 2007.

●      Topper in Pre-final year of Civil Engineering

●      Topper in final year of Civil engineering

 

 

COMPUTER KNOWLEDGE

●      Fundamentals

●      Language – C

●      Software – Auto CAD, 3-D Home

●      Corporate software – SAP

 

SEMINAR ON

“ New techniques in soil stabilization”.

 

 

PROJECT WORK

“Effect of Interlocking Bricks on Cost and Strength in Construction”.

 

 

 

WORK EXPERINCE

#} working as Facility Manager at SRL Ltd 22nd Jan 2020 to 5th March 2022.

 

Construction & Maintenance of   building, Design

Raising PR/PO ,  Creation of Abstract sheet in SAP ,  keeping all records in SAP

 

●      Interior fit out with Auto cad drawing, BOQ & tendering process

●      Renovation of Existing Lab & PSC premises as per SOP of company

●      Facility management / property Management / Administration work

●      Travel management / Billing of travel vendors

●      Bulk material purchase & print machine, consumables management

●      Cafeteria Management / Billing of cafeteria

●      Retrofitting work / Structural repair work

●      Office Administration/ Housekeeping / Security

●      Compliance completion (shop act , LOI, MPCB, MIDC act)

●      Plumbing, carpentry repair

●      HAVC repair

●      Maintenance of STP plant as well as water purification plant , chiller house

●      Working on requests & Complaints as per SLA

 

New Lab Constructed project including Interior fit out , HVAC , Electrical upto operational

1.     Raipur –RT-PCR lab  – 1200 Sqft

2.     Nagpur Path Lab – 1800 Sqft

3.     Nagpur RT-PCR- 900 Sqft

4.     Forties Hospital Path lab- 3600 Sqft

5.     Surat RT-PCR Lab- 780 Sqft

6.     Pune RT-PCR – 1600 Sqft

7.     Indore Path lab – 6000 sqft ongoing

8.     Surat Path lab – 2130 sqft – Ongoing

9.     Chennai Path lab – 8700 Sqft- ongoing

Small PSC centre construction ( 150 sqft – 500 Sqft)

1.     Kalamboli PSC

2.     Culaba PSC

3.     Tardoe PSC

4.     Mulund Gavan Pada PSC

5.     Nerul East PSC

6.     In Bangalore 6 PSC

#} working as Assistant Facility Manager in Reliance Corporate IT park Ltd on ISS pay roll(3RD PARTY) from 8thJune  2016 to  Jan 2020

 

Construction & Maintenance building, Design & construction of Road)

Raising PR/PO ,  Creation of Abstract sheet in SAP ,  keeping all records in SAP

●      Interior fit out

●      Facility management / House keeping

●      Retrofitting work / Structural repair work

●      Small project execution

●      Site maintenance activity

●      Plumbing, carpentry repair

●      HAVC repair

●      Maintenance of STP plant as well as water purification plant, chiller house

●      Construction of new building (Small Scale) as per user requirement

●      Construction of new roads as per design.

●      Working on requests & Complaints (Online portal request) as per SLA

 

#} working as Civil Engineer/Lecturer in Saraswati College of Engineering from 7thJuly 2013up to 31/03/2016, Kharghar (Construction & Maintenance of college building, Design & construction of Road)

 

●      of Internal roads.

Maintenance work of college Responsibilities-

●      Retrofitting work of RCC Structures.

●      Construction structure.

●      Construction of overhead water tank, Sewage treatment plant.

●      Construction of work as per AICTE rule.

 

 

 

#} Chareon Pokphand india pvt ltd. (Thailand based MNC company

March 2011 to June 2013 (construction  of internal road ,  industrial area , residential area)

Work for three site projects

A.    Baranpur (Ahmednagar)

 

B.    Newasa (Ahmednagar)

 

C.    Amangal (Hydrabad)

 

Responsibilities-

●      Manage the execution work on day to day basis in proposed land.

●      Execution of road, Small Bridge to access the proposed project land.

●      Execution of water supply line for plant as well as Construction of sewage chamber , sewage treatment plant ( primary treatment) ,  laying of sewage line.

●      Construction of industrial as well as residential building in the plant. The plant is about 20 to 35 Acer.

●      Trimax flooring work in plant

●      construction of internal road in the plant.

●      Regularly checking the drawings with the architect also the general local body for the government approval.

●      Day to day progress monitoring and sending the progress report to the head office in Thailand with photos.

●      Working as mediator in between higher authority of the company and the local governing body

●      Construction of water purification plant (primary plant to reduce hardness of water )

●      Maintenance work of the existing company plant.

 

#} 1 year experience in road construction [AJWANI INFRA STRUCTURE PVT LTD]

Feb 2010

Pune- Ravet  Highway ( Pimpari Chinchwad Corporation )

 

Responsibilities-

●      Manage the execution work on day to day basis in my allotted area.

●      Checking the ongoing work with client (Profile Leveling).

●      Execution of  WET mix and GSB on road,

●      Execution of strom water drain and sewage line as per design and gradient.

●      Execution of  minor bridge construction,

●      Execution of Concreting work,

●      Checking the slope of road. Construction of retaining wall.

●      Checking & billing work of the sub-contractor

#} 8month as junior engineer experiences in DBM GEOTECHNIQE AND CONSTRUCTION PVT.

LTD   (PILLING & ROCK ANCHORING, PILL CAP)

1.     FIRST SITE:-  MUMBAI INTERNATIONAL AIRPORT (L & T  CLIENT)

Mumbai International Airport (GVK)

2.     SECOND SITE:-     HOTEL THE LALIT AT AHMEDABAD (HOTEL LALIT CLIENT)Ahmadabad June 2009

Responsibilities-

●      Manage the execution work on day to day basis

●      concentrate on the progress work of pile hole drilling,

●      Manage concreting of the bored pile.

●      Manage the client and checking of construction work as per the quality analysis.

●      Maintain the day to day site progress report.

 

PERSONAL INFORMATION

● Date of Birth                        :           29 – 11- 1987

● Languages Known               :           Marathi, Hindi, English

● Hobbies                                :           Listing to Music,

Playing Cricket

Mobil no                                                     8767150105

Email                                                           prashantb102@gmail.com

Marital Status                                                 Married

TOTAL EXPERIENCE                                10 YEAR
PREVIOUS ORGANISATION:                     SRL LIMITED

PRESENT LOCATION-                               Kalamboli , Navi Mumbai

NOTICE PERIOD                                        Immediate joining

PRESENT SALARY                                   7.6 lac/ Annum

AGE:                                                             34 Years

Reason for change.                                   For better prospectus
ABILITY TO ATTEND INTERVIEW-        YES

Above information is true and correct to the best of my knowledge, I will submit proof as and when required.

Thanking you,

Sincerely yours,

(BANGAR  PRASHANT G.)

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BENEDICT J

A Hotel management graduate with 3 years of experience looking forward to secure a responsible career opportunity to fully utilize my training and skills, While making a significant contribution to the success of the organization.

Graduation: Bharathiar University

Course name: B.Sc Catering Science and Hotel Management

Course Duration: 3 years

Internship: Mariott Hotel, Whitefield, Bangalore ( 120 days)

Experience:

  • GUEST LECTURER -BISHOP APPASAMY COLLEGE OF ARTS AND SCIENCE September 2020- Present
  • FRONT OFFICE ASSISTANT -THE STONEWOODS GOA November 2018-March 2020
  • SENIOR GUEST SERVICE ASSOCIATE-THE CROWN GOA July 2017-November 2018

Skills:

MS Office

Telephone Handling

IDS ( Property Management Software)

Customer Service

Ability to tackle disputes ( Both Guest and internal)

 

 

 

 

 

 

 

 

 

 

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BENEDICT JEYARAJ J

B ENEDICT JEYARAJ. J

Mobile: 9025885586

Email: benedictjeyarajjohn@gmail.com

Address: D-231, Housing unit, Phase 1,

Kurichi, Industrial estate P.O

Coimbatore 21.

CAREER OBJECTIVE

 

Secure a responsible career opportunity to fully utilize my training and skills, While making a significant contribution to the success of the organization.

 

ACADEMIC QUALIFICATION

Course
University/

Board
Institute
Year of passing
Percentage

 

BSc Catering science

&

Hotel Management

 

Bharathiar

University
Bishop Appasamy College of arts and science
2017

 

69.00%

 

HSC
Matriculation
Presentation Convent Matriculation Hr. Sec School
2013
65.75%
SSLC
Matriculation
Presentation Convent Matriculation Hr. Sec School
2011
75.8%

 

 

AREA OF INTEREST

 

Front Office

 

FRONT OFFICE ASSISTANT -THE STONEWOODS GOA November 2018-Present

 

 

Working as a Front office assistant in The Stonewoods Resort and Spa from November 2018.
Demonstrate a high level of Guest service all the time.
Supervise the efficient operations of the Front desk.
Plan and assign work for Front office associates.
Assist other departments whenever necessary and maintain good working relationships with team members.
Opening, sorts, prioritizes and distributes incoming mail and providing progress reports
Cross Check all billing instructions are correctly updated.
Takes responsibility in the absence of the Front office manager.

 

 

 

 

SENIOR GUEST SERVICE ASSOCIATE-THE CROWN GOA July 2017-November 2018

 

 

Worked as a Front Office Associate in The Crown Goa hotel from July 2017.
Got promoted as a Senior Guest service associate in October 2018.
Coordinates and performs guest arrival, departure and cashiering tasks in accordance with Resort standards;
Check out of departing guest in accordance with the established standards.
Is proficient in the safe handling of all relevant equipment
To assist guests regarding hotel facilities in an informative and helpful way
Assist customers, both walk-in and via phone,
Opening, sorts, prioritizes and distributes incoming mail and providing progress reports
Ensures the work area is ready for service.
Producing accurate work including spelling, grammar and high level of attention to details..
Check and follow up Bills on hold, Handles paid outs,Settling guest accounts.
SKILLS

Strong time management and organizational skills, with the ability to manage multiple tasks and balance shifting priorities while maintaining confidentiality
Highly responsible & reliable
Calm, efficient, and organized with great attention to detail
Acquire and maintain knowledge of all programs/registration details, discounts, etc
Positive attitude and good communication skills
Ability to multitask and prioritize
Ability to handle cash transactions and balance cash drawers
Knowledge of grammar, spelling…
INDUSTRIAL EXPOSURE TRAINING

 

Has successfully completed 120 days of training in Bengaluru Marriott Hotel Whitefield.

 

 

Has got “Brilliant Trainee of the month” during the month of May in my training period in “Bengaluru Marriott Hotel Whitefield”

 

 

 

 

 

 

SOFTWARE KNOWLEDGE

 

IDS 6.5
MS OFFICE
Windows 7,8,10

 

 

 

 

 

 

 

 

L INGUSTIC ABILITY

 

 

 

 

S.NO
LANGUAGE
SPEAK
LISTEN
READ
WRITE
1.
English

2.
Hindi

3.
Tamil

 

 

PERSONAL PROFILE

 

Date of Birth : 9 April 1997

Gender : Male

Marital Status : Single

Father’s Name : S.JOHN BRITTO

Mother’s Name : J.ANGELIN MARY

Nationality : Indian

Mother Tongue : Tamil

 

 

 

 

 

 

REFERENCE

 

 

 

Mr. Feize Mohammad

Front office manager

Mobile : 8805002553

Mail Id- fom@thecrowngoa.com

 

 

 

 

 

 

Mr. Anshu Verma

Operations manager

Mobile : 9765266955

Mail Id- mo@stonewoodsgoa.com

 

DECLARATION

 

I hereby declare that above furnished details are true to the best of my knowledge and I promise to utilize my best efforts and passion in order to fulfil my duties if given an opportunity.

 

DATE:

 

PLACE:

(J. BENEDICT JEYARAJ)

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  • Continue Reading

    Rachna Saxena

     

    97C Pocket B,

    Mayur Vihar 2

    New Delhi 110091

    Mobile phone: – 7738598943,

    Residence: – 22726278

    E-mail: Rachna.saxenar.saxena41@gmail.com

     

    RACHNA SAXENA
    An individual, who is perceptive, hardworking, with a penchant to learn and make decisions on value-based judgment.

     

    OBJECTIVE: With reference to opportunities available, and looking forward to career openings in the areas of art, culture, bureaucratic interviews, historical, tourism, travel, sports, science, features.

     

     

    Dear Madame/Sir.

     

    We have undergone rigorous training in the field of Journalism seeking reason and rational behind our daily happenings & events. Unearthing, many details that are necessary for living with dignity and rectitude.

     

    Disciplined studies based on intense questioning and seeking meaningful insights in the pedagogical aspects of English literature have particularly honed my analytical skills. These have henceforth, endowed me with a critical eye for detail to “look for the go beyond factor,” reaching onto newer developments with each passing moment.

     

    Having had the opportunity to travel to South East Asia, it has been wonderful to unravel the media specter in as many nuances. Particularly Sam Niramit in Bangkok.

     

    The past years have seen greater developments in writing perceiving a continuous sense of evolvement in the natures of work undertaken. From understanding the geography – geographical dimensions of a new country South East Asian Country of Thailand to understanding its people and culture in Thailand has made the experience more rich and perceptive. We look forward in unearthing the practical novelty of each and every destination; we travel, bringing a fresher hearth to India in the process. This bought the best out from me as a Personality.

     

    Have worked with Riverbank studios in New Delhi when I started my career.

     

    Just to let you know, background in Mass Communication-Television Journalism, has made an inward thrust of accountability for being agent-carriers of change more than ever before. Having seen people at close quarters ‘asking’ for justice for their cause and concerns, Acting ‘and being acted upon’. I believe through truth and intelligent handling of cinema, events, news, documentaries we can make a difference.

    Presently content writing for travelogues and personal experiences.

     

    It had been an eventful year with representation at the Berlin Film Festival for- Jugnoo as Indian animation trailer, India’s first horror, comic animation film. I essayed the role of Mohini, the female lead. 2015

    Worked with the renowned Sound Ideaz Academy for web writing.2015

    The importance of continuing education which has enriched my growth, and bought some great points to the table, primarily in enhancing understanding of the world and its people.

     

    Looking forward to accruing the best I can, for your organization &

    Appreciating your time and consideration,

    Sincerely Yours,

    Rachna Saxena.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    SUMMARY –

    I have over 14 years in media and journalistic experience in writing, reporting, taking interviews of top brass, editing and formulating the index in magazines of repute–travel.  Collating content, online blogging content, editing and giving a new face to the written language, refreshing the news content. Planning, comment, proofreading.

     

    November-11 -2019

    Performed narration of students films SKY ISN’T BLUE-Young Men’s Christians Association.

    Penning Scripts-2015 Recently our animation film Jugnoo by Climb Media- Bandra Mumbai wherein I played the lead role of Mohini won at FICCI and was showcased at Berlin Film Festival in February 2015. https://www.youtube.com/watch?v=c6vFnV-U6EY

    https://sites.google.com/site/rachnasaxenathecreation

     

    2016-2020 Wrote Memoirs and Breathing Lifelines.

    Created and edited path breaking content with Sound Ideaz Academy, Veer Savarkar Marg near Yash Raj Studios Mumbai.

    February March 2015.

    November 2015: Interview with Head of Public Diplomacy Ms.Ditza Froim-Embassy of Israel to India.

     

    2018-2019

    ·        Hindu Pashtun Women,

    ·        Finland Wild and Cultivated.

     

    2017 Since February working with ICEC Indo Canada Education Council. Freelancing with Architectural firm, Rising Projects wrote content for website.

    January 2016 : Anchored Consumer Electronic Imaging Forum CEIF 2016 Bombay Exhibition Centre. At NESCO, GOREGAON E

    For Trade Fair TV.

    Short Film on Delhi Ridge.

     

    MERITS:

    WORK EXPERIENCE: 2014

    Web Development Company located in Canada with office in New Delhi. Responsible for web content. Featured on international websites. Writing on lifestyle, home décor, Beauty, fashion and jewellery. Blogs, articles, slide shows etal.

    1.                http://www.budgetpainters.ca/blog/various-shades-of-paint-in-the-market/

    2.                http://www.budgetpainters.ca/blog/vancouver-science-of-wall-paint/

    3.                .http://www.laminateandhardwood.ca/blog/house-with-hardwood-and-laminate-flooring/

    Deputy Editor: 2014 Perfect Sourcing Bringing innovation to Home Fashion and Apparel Industry.

    Responsibilities

    Conducting interview, briefing about the aims, writing extensive stories on Industry, research, editing articles for the final Live on campus-Relationship Manager March 2007-August 2007

     

    Freelance Travel Writer:

    ·                  2014 Zee Jaipur Literature Festival 2014:  Breathing Lifelines Jaipur. Taj Mahal at Agra.

     

    DELHI PRESS

    ·                  Flag bearer publishing houses more than 90 years old, it raised my ability across various channels.

    ·                  Lifestyle magazine Woman’s Era: Creation and Creator, Your child and you. 2005. My first seeds of Journalism were sown here.

    ·                  Undertook translation of the Children’s magazine Champak into English.

    ·                  Theatre writings interview with Suman Kumar Ang deputy secretary of Sangeet Natak Akademi for Nugra ka Tamaasha-October 2015 Published January 2016 Woman’s Era

     

    ACHIEVEMENT: RELEVANT INTERNATIONAL EXPERIENCE South East Asia: Thailand.—I represented the country through the Tourism Authority of Thailand (TAT)-from the international travel magazine based on UK’S Selling Long Haul – Selling World Travel as Assistant Editor.  Sister concern of EMM-Been taken over by Hubert Burda Media 2015.

    Extensive covers stories that were based on travel to the Land of Siam and for Xpressions –

    Appreciated by the Tourism Authority of Thailand.

    Responsibilities –

    ·                  Getting the magazine together with as much written, editing work that went into it.  Was looking after every writing piece duly included in the Index from all small to major news in the field of Travel development. Liasoned with Trav Talk, Expressline. Go Air”

    ·                    Aided the magazine from the root level. This resulted in major sales increase to 50%.

    Interviewing Her Excellency Laura Del Rosario, Ambassador of Philippines.

    ·                   “Glimpses of Paradise”-Cover Story 8 pages SWT Oct 06.

    ·                  “Nothing Beats Thailand” (a travelogue)-4pages Cover story for Xpressions a Sahara in-flight magazine-

     

    FASHION JOURNALISM

    WILLS LIFESTYLE FASHION

    ·                  Extensive writing of all the previews for DESIGNER MODE- Fashion Design Council of India.

    ·                   Of designers Ashish Soni, Monapali, Rina Dhaka, and Ritu Kumar.

    ·                    Interview with designer Arshiya Fakih- from Dubai.

     

    Public Relation PR for a new food store near plaza in Connaught Place New Delhi.

    PR and Press Conference for Transaero launch in Jalandhar Punjab at Hilton Hotel.

    Met with the then Ambassador of Russia to India.

     

    PRESS CONFERENCES

    ·                  “Philippines wows India” Nov 06 at Imperial Hotel New Delhi.

    ·                  Transaero-Oct 06 at Jalandhar.

    ·                   Star alliance Aug 06 Maurya Sheraton.

    ·                  Indigo airline Aug 06 at the Oberoi.

     

    National destinations

    ·                   24-page feature on Chhattisgarh “Where Nature comes to life”-Much appreciated at IATO Jaipur October. Sept 06; Feature on Rajasthan-Oct 06, Cover story “Catch the fast car-Superfast trains in India’.

    ·                  “The place to be in-Goa,” Advertorial.

    ·                  Travel software: Welcome to Amadeus, Mobissimo

    ·                  International destinations “Macau- Now opening”-10 pages issue, Pearl in the Dunes- Doha”

    ·                                       (Airline check on Jet airways, General news, hotel news, airline news, People in news).

    ·                  Interview with the First person-Country manager Air China, Mr. Zhao Quanzhen.

    ·                  India Today Group for Design Today 2006.  Freelance journalist with the Liaison between hi sanitary stores, cataloguing, providing guidelines to the editor emailing the top brands like Hunterdouglas, Coto, Toto and American Standard.

     

    ·                  2004 Riverbanks’ as a researcher on Tiger and Ayurveda. Film on Arya Vaidya Sala. Riverbanks is the winner of many Panda awards also known as the green Oscars.

    ·                   Chief writer with Princeton Review. Appreciated for intense writing skills for the facilitation of students’ essays by the universities in UK-Dartmouth College, USA- Pennsylvania University, Stanford University etal.  .

    ·                  Achievement – SINGLE handedly organized and conducted the World MBA TOUR-at Taj Man Singh New Delhi – with over 1500 phone calls over 3 days, overseeing a team of 4 people.

     

     

    CORE SKILLS:

    ·                  Excellence in the art of voice-overs, writing. Versatility can mould and suit most forms. Content, travelling and finding new insights to new tools of observation.

    ·                  Excellent oratory and creative skills. Excellence with people.

    ·                  Blessed with insight and an innate sense of knowing. Sound Objectivity.

    ·                  STILL PHOTOGRAPHY: the Chattarpur Temple. Delhi- form of exquisite stills and slides.

    ·                  Travel Anchoring and Coordinator.

    ·                  Software and IT skills- Internet and the M.S. WORD, PowerPoint, video /audio software audacity.

    ·                  Operational with Windows 2000, Windows 7, Excel. Skilled in Social Media. Strong scripting a major strength.

    ·                   Can Interview and interact with citizens and top brass from all English Speaking Nationalities.

     

    FURTHER CONVERSATIONS WITH THE TOP BRASS

    ·                  In conversation with Ditca Froim, Head of Public Diplomacy Israel.

    ·                  In conversation with the Ambassador of Belgium to Asia and Africa Mr. Marc Melen, for a Congress on water from November 7th -9th November 6th-2008.

    1.                Meeting with his Excellency former President Shri Avul Pakir Jalauddin Azad at the Sasakawa foundation. Meeting in India Habitat Centre 2007.

    2.                Interacted with the Ambassador of Qatar in December 2008 at the Indo Arab forum.

    3.                October 2008: Attended Press Conference on the introduction of the Schengen Visa.

     

    ART AND CULTURAL JOURNALISM: 2009-2011 Indian Art Summit August- Germany’s Beck and Eggling, Christian Horp Italy, Austria. Mrs. Arpana Caur. American Gallerie at Christy’s, spoke to various museums and Curators.

     

    ELECTRONIC MEDIA DOCUMENTARY FILMS PROJECT Made a thirty minute student documentary film extensively on the Delhi ridge in Western, Northern and Southern parts of Delhi, projecting the ecological imbalance at Naraina- Dasghara road on Sony PD 500-CCC- Camera. Spoke with Mr. Nitin Sethi Environment expert of the Centre of Science and Environment-(CSE).

    The film had a blend of stark reality, the present situations, and of the good work done. Included self-script writing, narration, recee, self-propelled interaction with 9 no. of bytes of makeshift dwellers/. With Camera work. Achievement – Number 1 Rank.

     

    EDUCATION:

    POST GRADUATION:

    ·                  Masters In philosophy English Literature – Concentration Indian literature Madurai Kamaraj University          Research: Rabindranath Tagore Humanism: Marriage and Motherhood in Rabindranath Tagore. Successfully  completed Viva Voice exam on the September the 12th 2011:

    ·                  Masters in English literature

    ·                  Mass Communication: Post Graduate Diploma Television Journalism from the Institute of Media studies and Information Technology.

     

    GRADUATION:

    ·                  Bachelors in English literature from Delhi University.

    ·                  Achievement Scored 1st rank in second year Eng. (honors) at Bharati College.

    ·                  Secretary of Red Stockings Society-Won awards for Singing and paper reading.

    ·                   Had the privilege of studying at Hindu college in third yr.

    ·                  Studied French at St. Stephens College in association with Alliance Francaise third year.

    ·                  Coordinator of Commonwealth Society of India.

    ·                  Holy Child Auxilium School 10th Std, 12th Std  Vasant Vihar ,New Delhi’s oldest convents.

    Won General Proficiency awards during scholastic years. Throughout a rank holder.

     

    PERFORMING ARTS: THEATRE

    ·                  Learnt voice projection, community building, dialogue delivery skills in a workshop conducted by Delhi’s critically acclaimed theatre personality: Mr. Arvind Gaur from Asmita.

    ·                  “Warren Hastings Ka Sand” theatrical production.

    ·                  “Idgah” drama performed at Aiwan Ghalib auditorium Bahadur Shah Zafar Marg, 2nd August 2015.

    ·                  CLASSICAL DANCE: Learnt Odissi under Shri Harikrishan Behera. The founder in Delhi. At Sri Ram Bhartiya Kala Kendra.

    COMMUNITY SERVICE. Taught at Holy Child Auxilium’s initiative for Underprivileged children. Delhi’s most respected convents. Anganwadi in RK Puram Sector 12, 2007-2008.

     

    Teaching the students at theatre assimilations, started with Harry Potter and Deathly Hallows J.K. Rowling 2015.

    Pierot’s Troupe’s: Life and Times of Ghalib, Putul Yatra September 2015 Sangeet Natak Akademi, Swararpana,

    Classical dances of India Old Fort, Delhi International Arts Festival 2015,Tom Alters’ Yadi-31st October 2015.

     

    2007:  Relationship Manager with Live on Campus involving constructive interaction with the common person, NGO’s, women’s groups. Developed Relations.

     

    INTERESTS: Well travelled.

    ·               WE THE PEOPLE Been invited to New Delhi Television‘s (NDTV 24 * 7) Padmashree Barkha Dutt’s show: Imagining India with Mr. Nandan Nilekani.2. And challenges in the fashion Industry. Posed questions.

    ·                  Conversationalist at the Indonesian embassy with impetus on the historical importance and Rejuvenation of ties between India and Indonesia.

    ·           Literary aspect is finely nurtured: I write extensive genres Non fiction, Memoirs.From Poetry to books:

    ·          A Childhood poem of the Moon and the Child.

    ·          Influenced Global opinion through exchanges with the High Commissioners of The Commonwealth Nations Australia,     New Zealand.

    ·                  Raised awareness and substantial funds for the N.G.O ‘WE FOR YAMUNA’ now Swecha.

     

    Would enjoy the prospect of working in an environ. Where one is able to do justice to the work set in compliance with a strong value system. I believe the ability to find intrinsic meaning in our work, would help us grow and focus on our unique attributes. For the good of Mankind and human communities.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Continue Reading

    Varun Vishal

    VARUN VISHAL Email: varun04vishal@gmail.com Contact: +91 7899075941 Address: Flat No. 325, C Block, Sonestaa Meadows, Thubarahalli Bangalore-560066

    Career Objective
    To pursue a challenging career and be a part of progressive organization that gives a scope to enhance my knowledge and utilizing my skills towards the growth of the organization.
    Technical Skills

    Domain Technology used Internet of Things SKU-SEN0161, LM35, TSD 10, LM393 Programming languages Basics of HTML5, CSS3 and JavaScript Networking SMTP, MQTT, COAP, TCP/IP, FTP Cloud Computing Blynk Arduino Arduino UNO

    Work Experience • Working as an Entry Service Desk Specialist in CDM Smith for past 9 months. Majorly working in the Refresh Assisted Setup team which takes care of setting up of new laptops for new hire and current employees who receive new laptops every 3 year as per the firm’s refresh program. Apart from setting up the new laptop also taking care that the end-users have successfully transition to their new laptops. • Also helping the Service Desk team in handling the incident queue. Taking up calls/chat and helping users troubleshoot their issues, analysing the issues for documenting and assigning it to the L2 team or the concerned team as per the requirements. • Received multiple appreciation from the US clients for the support that was provided to them. College Projects Major Project: Smart Boat for Real-Time Water Quality Monitoring Technologies implemented: Arduino UNO, SKU-SEN0161, LM35, TSD 10, LM393, GYGPS6MB2, Blynk App Description: IOT based fully functional boat which can sail and navigate through water bodies autonomously and monitor water quality. The objective is to notify the user about real-time water parameters and store the collected data for future analytics. It measures the parameters of water such as temperature, pH, conductivity and turbidity at different locations of the water body using the respective sensors and send data to the cloud wirelessly.

    Internship: Tequed Labs. Project: Smart Agriculture System Technologies implemented: Node MCU ESP8266, DHT11, HC-SR04, Blynk App,

    2

    Description: IoT based fully automatic smart greenhouse. It uses input from different types of sensors like water sensor, humidity, and temperature, soil moisture, and LDR, etc. Node MCU is used as a microcontroller. The greenhouse conditions can be controlled by using voice commands via Google assistant and the Blynk app. The greenhouse is monitored in real-time on the mobile phone using the Blynk app.

    Additional Courses

    • Embedded System Design Certified by NPTEL. • INTERNET OF THINGS (IOT) Certified by NPTEL.
    Workshops / Seminars Attended
    • IOT and Embedded System Design in association with Digital Shark Technology. • Personality Development from CIL. • Workshop on Quadcopter organized by Harbour Technologies in association with Radiance, IIT Bombay.
    Academic Qualifications
    Qualification
    University / Board Institution Year of Passing
    Percentage
    BE (E & C) VTU DSATM, Bangalore 2019 5.55(CGPA) 12th JAC AIC, Asanboni 2015 54.2% 10th ICSE CSB, Jamshedpur 2013 61.4%

    Awards and Certifications

    • 3rd in Quark-Spanning Horizons Roborace/Robokick event held at BITS Pilani, Goa. Extracurricular Activities

    • Organized Ganesha fest in DSATM. • Organized the Techno-Cultural fest Esperanza in DSATM.

    Hobbies • Gaming, Playing badminton, Travelling, Watching anime.

    Personal Dossier • LinkedIn Profile: https://www.linkedin.com/in/varun-vishal-273b47171/ • Date of Birth: 4th June 1996 • Language Known: English, Hindi (Native) • Passport No: N4014425

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    Arpit mehta

    ARPIT Mehta

    G-45 Empire Residency, Pipliyahana, Indore, 452016

    +91 78457-18191 · arpit29july@gmail.com · linkedin.com/in/arpit-kumar-mehta/

    Experience
    November 2018 – Present
    Senior Business analyst, Merkle sokrati (PUNE)
    Currently, consulting companies in shaping and implementing their digital strategy to scale their revenue from digital channels.
    Working with Large Client Services (LCS) Division. Currently managing a portfolio of 8 clients spread across E-Comm, BFSI & OTT verticals. Major highlights of client engagements thus far:

    ·       Scaled-up delivery vertical of a leading E-Comm player by 11x at 70% healthier CIR on Google advertising properties. Extensive data analysis with strong knowledge of Google marketing products aided in delivering this scale.

    ·       Scaled up relevant user base of major BFSI player aiding in 44% decrease in CIBIL rejects leads. Used a mix of digital channels to achieve the same.

    ·       Provide training on Google AdWords, Client Engagement, Client turnaround strategies and operations management to internal teams.

    ·       Liaison with the recruitment team for mid-level hiring. Screen the candidates for channel knowledge and team empathy.

    November 2017 – october 2018
    Business analyst, merkle sokrati (pune)
    Was a member of the marketing strategy and operations team and worked with clients from OTT and E-Comm vertical:

    ·       Responsible for Google account operations and creating media plans to deliver on client’s growth targets.

    ·       Used multiple data sources such as platform reports, attribution reports, internal CRM data to deliver business relevant insights on revenue trends, behavior of user cohorts, fluctuating ARPU and product affinities.

    ·       Audited accounts to drive best practices in account management outlined by Google. Developed processes to manage client operations at scale.

    ·       Worked closely with engagement managers and client teams and ensured customer success.

    ·       Analyzed competitive landscape for clients to provide product, marketing and growth recommendations.
    APRIL 2017 – OCTOBER 2017
    DIGITAL MARKETING ASSOCIATE, SAMARTH DIAMONDS (AHMEDABAD)

    Handled all social media marketing channels for Samarth Diamonds

    Worked closely with the CEO in planning and implementing offline marketing channels
    JUly 2016 – march 2017
    analyst, Sapient nitro (GURUGRAM)
    Developed a website for a global hospitality client by using Java based Play framework.
    Awarded ‘Great Work Award’ for client focused delivery.
    DECEMBER 2014 – JANUARY 2015
    Technical intern, CONTRIVE TECHNOLOGIES (INDORE)

    Created software architecture using Lorem Ipsum language for developing a proprietary hearing aid device

    Developed in-depth understanding of architectural designs of CPU (RISC and CISC) and Embedded Systems using 8-bit PIC Controller
    EDUCATION
    July 2012 – may 2016
    BACHELOR OF TECHNOLOGY, vit UNIVERSITY (VELLORE)
    Graduated with a B.Tech in Computer Science and Engineering with a 7.8/10 cgpa

    Was an active member of the Organizing Committee at ‘graVITas – VIT Techno Management Fest’

    Elected as a Teaching Assistant for helping underperforming students

    Skills
    ·       Google AdWords

    ·       Research Aptitude
    ·       Google Analytics

    ·       MS Excel, Powerpoint
    ·       Analytical Reasoning

    ·       Digital Strategy
    ·       Data Analysis

    ·       Cross-Sell, Upsell
    Training and certifications
    ·       Underwent Data Management Platform(DMP) Training held by Merkle to create audiences via Adobe Audience Manager (2018)

    ·       Google Ads Certified for AdWords Fundamentals, Shopping Advertising, Display Fundamentals (2018)

    ·       Certified by Samarth Diamonds for completing an online training covering Marketing Fundamentals, Market research and Search Engine Optimization (2017)

    ·       Completed the graduate training program covering Java, Quality Assurance Concepts and Software Development Life Cycle (2016)

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    Arpit mehta

    Arpit Mehta

    G-45 Empire Residency, Pipliyahana, Indore, 452016

    +91 78457-18191 · arpit29july@gmail.com · linkedin.com/in/arpit-kumar-mehta/

    Experience
    November 2018 – Present
    Senior Business analyst, Merkle sokrati (PUNE)
    Currently, consulting companies in shaping and implementing their digital strategy to scale their revenue from digital channels.
    Working with Large Client Services (LCS) Division. Currently managing a portfolio of 8 clients spread across E-Comm, BFSI & OTT verticals. Major highlights of client engagements thus far:

    ·       Scaled-up delivery vertical of a leading E-Comm player by 11x at 70% healthier CIR on Google advertising properties. Extensive data analysis with strong knowledge of Google marketing products aided in delivering this scale.

    ·       Scaled up relevant user base of major BFSI player aiding in 44% decrease in CIBIL rejects leads. Used a mix of digital channels to achieve the same.

    ·       Provide training on Google AdWords, Client Engagement, Client turnaround strategies and operations management to internal teams.

    ·       Liaison with the recruitment team for mid-level hiring. Screen the candidates for channel knowledge and team empathy.

    November 2017 – october 2018
    Business analyst, merkle sokrati (pune)
    Was a member of the marketing strategy and operations team and worked with clients from OTT and E-Comm vertical:

    ·       Responsible for Google account operations and creating media plans to deliver on client’s growth targets.

    ·       Used multiple data sources such as platform reports, attribution reports, internal CRM data to deliver business relevant insights on revenue trends, behavior of user cohorts, fluctuating ARPU and product affinities.

    ·       Audited accounts to drive best practices in account management outlined by Google. Developed processes to manage client operations at scale.

    ·       Worked closely with engagement managers and client teams and ensured customer success.

    ·       Analyzed competitive landscape for clients to provide product, marketing and growth recommendations.

    APRIL 2017 – OCTOBER 2017
    DIGITAL MARKETING ASSOCIATE, SAMARTH DIAMONDS (AHMEDABAD)

    Handled all social media marketing channels for Samarth Diamonds

    Worked closely with the CEO in planning and implementing offline marketing channels

    July 2016 – march 2017
    analyst, Sapient nitro (GURUGRAM)
    Developed a website for a global hospitality client by using Java based Play framework.
    Awarded ‘Great Work Award’ for client focused delivery.

    DECEMBER 2014 – JANUARY 2015
    Technical intern, CONTRIVE TECHNOLOGIES (INDORE)

    Created software architecture using Lorem Ipsum language for developing a proprietary hearing aid device

    Developed in-depth understanding of architectural designs of CPU (RISC and CISC) and Embedded Systems using 8-bit PIC Controller
    EDUCATION
    July 2012 – may 2016
    BACHELOR OF TECHNOLOGY, vit UNIVERSITY (VELLORE)
    Graduated with a B.Tech in Computer Science and Engineering with a 7.8/10 cgpa

    Was an active member of the Organizing Committee at ‘graVITas – VIT Techno Management Fest’

    Elected as a Teaching Assistant for helping underperforming students

    Skills
    ·       Google AdWords

    ·       Research Aptitude
    ·       Google Analytics

    ·       MS Excel, Powerpoint
    ·       Analytical Reasoning

    ·       Digital Strategy
    ·       Data Analysis

    ·       Cross-Sell, Upsell
    Training and certifications
    ·       Underwent Data Management Platform(DMP) Training held by Merkle to create audiences via Adobe Audience Manager (2018)

    ·       Google Ads Certified for AdWords Fundamentals, Shopping Advertising, Display Fundamentals (2018)

    ·       Certified by Samarth Diamonds for completing an online training covering Marketing Fundamentals, Market research and Search Engine Optimization (2017)

    ·       Completed the graduate training program covering Java, Quality Assurance Concepts and Software Development Life Cycle (2016)

    Continue Reading

    Sunil Sundriyal

    I humbly submit that I have worked as Assistant Sub-Inspector(Ministerial)/Sub-Inspector(Ministerial) in Central Reserve Police Force from 30.06.1991 to 31.07.2011. I have retired voluntarily wef. 01/08/2011 after completion of 20 years of service. Immediately after my voluntary retirement, I succeeded to grab the job of teacher in private schools.

    2. Then I joined Jan Shikshan Sansthan(jss.nic.in-now jss.gov.in), a scheme of MHRD(now MSDE) being run by a national level NGO namely Prayas Juvenile Aid Center (prayaschildren.org). I administered & managed Skill Development/Vocational Training (PMKVY, ILO project on Domestic Workers), Education(IGNOU, NIOS(OBE), Adult Education, NFE, Health, Hygiene & Sanitation, Family Welfare etc. programmes. I have handled a team of more than 100 trainers/employees and regularly conducted recruitment of staff for various trades/categories.

    3. Besides, I was also working as Director, Prayas Institute of Economic Empowerment (PIEE). I successfully run training programmes of Star scheme under Telecom Sector Skills Council (TSSC), Beauty-Wellness Sector Skills Council(BWSSC). I have also administered 2 Vocational Training Centres and 11 Adult(women) literacy centres being run by Prays JAC in collaboration with Tata Power Delhi Distribution Ltd. in North-Western Part of Delhi. Successfully run pilot ‘Work in Freedom’ in collaboration with International Labor Organisation(ILO) for residential training of ‘Domestic Workers’. Taken active participation in formation of Domestic Workers Sector Skill Council(DWSSC).

    4. Thereafter, worked in  Care Village Foundation. Administering & monitoring Education, Skill Development, Vocational Training programmes. Also monitoring all other projects of the organisation on social issues like Mahila Panchayat, Domestic Workers welfare, Legal assistance to poors through DALSA, Hygiene & Sanitation based programmes, Aadhar Centre etc. Working on socio-economic issues of the society through various programmes run by CVF. Preparation of budget estimates and watching expenditure on each project. Submission of proposals for new projects and reports on the existing projects. Attending Seminars, Workshops, Meetings on behalf of CVF. Attending media matters of CVF.

    5. Then I worked as Centre Head in Viklang Avam Punarvas Kendra (Vision Institutes).  Core area of responsibility is arranging skill development & vocational training programmes for divyangjan. Counseling, admissions for D.Ed, IGNOU, Jamia Milia Islamia & Pt. B.D. Sharma University courses, retention, general administration & management, identification of suitable projects, proposal writing, submission of proposal  online, liaising with Ministries. Monitoring and reporting of Skill Development/Vocational Training projects. Renewal of various registrations with agencies/organisations like NITI Ayog, National Trust, PwD Deptt.. Correspondance with concerned State Revenue office for allotment of land and/or building. Preparation of annual reports,  booklets etc. Working for Divyangjan.

    5. Presently I am working with Skill Development. Core area of responsibility is supervision of Vocational Training/Skill Development and Skill Development Advisors Teams, supervision of proposals writing for DDU-GKY, PMKVY, RPL, AYUSH, NABARD, SIPDA, State Skill Development Missions and so on, Managing franchises and partnerships for Skill Development programmes, Monitoring and Supervision of Skill Development Programmes of PMKVY(Central & State Component), RSLDC, RSTP, ELSTP, supervision of team for creation of center (TCId) to assessments of Skill Development programmes, yeam leading for CAAF and Center Inspection, monitoring various Skill Development centers PAN India.

    6. I am confident that my skills and past experience would make great contribution to the organization. Therefore I would appreciate the opportunity to discuss my experiences for this position in greater detail in person. I will prove myself as a precious asset if given a chance to take the responsibility and provided opportunity to show my hard-working and devotional services. Besides, employer will also be benefited by getting services of a physically fit, disciplined and punctual person.

     

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    Mayur Thakkar

     

     

     

    MAYUR THAKKAR

    mayurthakkar23@gmail.com

     

    Summary:

     

    I am commerce graduate computer professional. Having Sixteen years of work experience.

     

    Academic Carrier:

     

    Bachelor of Commerce in Accounting and Auditing from the M.S.University, Vadodara.

     

    Work – Experience:

     

    Organization              : AMAR CARS PVT LTD (MARUTI SUZUKI)

     

    Position                                   : Customer Care Manager – Service

    Working Period                     : 04.12.2018 to 28.09.19

     

    Job Responsibilities   :

     

    1.      Maintain a productive working environment within front office.

    2.      Promote and monitor Appointment & Customer Follow-up systems.

    3.      Take all necessary actions to resolve customer complaints in the shortest possible time.

    4.      Ensure a safe working environment.

    5.      Acknowledge good performance & conduct regular front office personnel meetings.

    6.      Ensuring a clean & orderly Reception & Customer Lounge.

    7.      Maintain clear and open communication between front office & service shop.

     

     

    Organization              : MUNJAL AUTO INDUSTRIES LTD

     

    Position                                   : Sr. Officer – Marketing

    Working Period                     : 13.02.2012 to 28.07.17

     

    Job Responsibilities   :

     

    1.      Analysis of Daily & Monthly Plan Vs Actual Dispatch.

    2.      Plan for Vehicle loading, Product Model wise, and Location wise.

    3.      Monitoring of Vehicle Loading, Start Time & End Time.

    4.      Preparing Sales Invoice & other documents to dispatch the material.

     

     

     

     

     

     

    Organization              : EAST AFRICA MOBILES LTD. (TOYOTA)

     

    Position                                   : Asst. Manager – Service Reception

    Working Period                     : 09.05.2011 to 11.02.2012

     

    Job Responsibilities   :

     

    8.      Maintain a productive working environment within front office.

    9.      Promote and monitor Appointment & Customer Follow-up systems.

    10.  Take all necessary actions to resolve customer complaints in the shortest possible time.

    11.  Ensure a safe working environment.

    12.  Acknowledge good performance & conduct regular front office personnel meetings.

    13.  Ensuring a clean & orderly Reception & Customer Lounge.

    14.  Maintain clear and open communication between front office & service shop.

     

     

    Organization              : Tesco Express (London, United Kingdom)

     

    Position                                   : Team Leader

    Working Period                     : 11.12.2009 to 18.03.2011

     

    Job Responsibilities   :

     

    1.      Maintain excellent store standards.

    2.      Achieve customer service target levels.

    3.      Deal with customers in a friendly and positive manner.

    4.      Ensure compliance with food safety standards.

    5.      Deal with disputes and customer complaints in a constructive and positive way.

    6.      Detect and prevent shop lifters.

    7.      Carry out duties of a checkout assistant where applicable.

     

    Organization              : LARSEN & TOUBRO LIMITED

    (Indian Oil Corporation Ltd – SRUG Project)

     

    Position                                   : Mandatory Spare Co-ordinator

    Working Period                     : 1st April 2009 – 10.11.2009

     

    Job Responsibilities   :

     

    1.      SAP Codification.

    2.      Identifying Mandatory Parts Material Code from CDK (Catalogue Development Kit.

    3.      Handing over Mandatory Spares.

    4.      Documentation Support.

     

     

     

     

     

     

    Organization              : EAST AFRICA MOBILES LTD. (TOYOTA)

     

    Position                                   : Service Advisor

    Working Period                     : 09th March 2004 – 24th Aug 2008

     

    Job Responsibilities   :

     

    1        TDMS (Oracle based Dealership Database Management System)

    handling & setup.

    2        Customer Contacts & Communications.

    3        Full System based reporting to Toyota Kirloskar Motors Ltd., Banglore.

    4        Preparing the Repair-Order & Invoice.

     

    Organization              : LARSEN & TOUBRO LIMITED

     

    Position                                   : DATA ENTRY OPERATOR

    Working Period                     : 10th February 2003 – 28th February 2004

     

    Job Responsibilities   :

     

    1.      Data Entry, Scanning & other Office Work.

    2.      Making Service Entry for Service Invoices through the SAP System.

    3.      Preparing the Purchase Order through the SAP System.

    4.      Preparing Goods Receipt Note through the SAP System.

    5.      Preparing & Issuing of the Enquiries to the Suppliers.

    6.      Co-ordinate receipt of Enquiries sent to the Suppliers.

    7.      Documentation Support.

     

    About my self:
     

    NAME
    THAKKAR MAYUR ARVINDBHAI
    DATE OF BIRTH
    11TH MARCH 1980
    NATIONALITY
    INDIAN
    MARITAL STATUS
    MARRIED
    ADDRESS
    17/B,AMBICA NAGAR SOCIETY NO.3,

    NR.DURGA TRADERS, CHHANI JAKAT NAKA,VADODARA – 390 002

    MOBILE NO. 94090 26247
    EMAIL ID
    mayurthakkar23@gmail.com
     

     

     

    (M.A.Thakkar)

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    Lalitha Shirsagar

    Lalitha Shirsagar

    Email: lalithashirsagar12@gmail.com       Cell Phone: +91-9845170925

    Residence: No.138/A2, 1st Main, Vivek Nagar, Bangalore 560047

     

     

    Professional Summary

     

    ·         Skilled manager with strong organizational and interpersonal skills.

    ·         Work with confidence and tact (both written & oral) across different levels within a given organization and across geographies.

    ·         Strong analytical skills and an eye for detail.

    ·         Self-motivated, proactive, and confident in making independent decisions.

    ·         Work efficiently with minimal supervision, independently or in a team environment

    ·         Striving for solutions at all times.

     

    Key Accomplishments & Skills

     

    ·      Adept with inbox and calendar management.

    ·      Proficient in making power point presentations, excel spreadsheets and word.

    ·      Travel arrangements – both domestic and international, including visas.

    ·      Building key & corporate relationships with individuals, including senior leadership team, travel agencies, hotels, marketing and customer support.

    ·      Collaborating with cross-functional teams to organize conferences, workshops and company offsites.

    ·      Ability to work within a budget, negotiate and handle multiple projects simultaneously.

    ·       Anchored customized insight expeditions for clients, including identifying domain and lateral experts, facilitating back-to-back dialogues for presenting varied perspectives/insights on a client’s area of exploration.

    ·      Assisting the legal team in vetting agreements.

    ·      Co-ordinating with finance team for billing and collections.

    ·      Assisting in secondary research on designated client related projects / a given subject.

     

    Current Work Experience

     

    Soukya International Holistic Health Centre Pvt. Ltd. (December 2018 todate)

    Designation:  Manager

    Reporting to:  Executive Director & Medical Director

    Job Responsibilities:

    ·       Secretarial functions to the Executive Director & Medical Director

    ·       Trade Mark – Solely responsible for trade mark watch services basis the journal and registry published by the IP, Govt. of India; handling all renewals, oppositions, orders and drafts in the consultation with the lawyers for SOUKYA and pricing in this regard.

    ·       Property – Co-custodian of all the property documents & maintaining a database of these, including status on various civil cases.

    ·       Design documents for international conferences & in-house needs.

    ·       Quality analysis of content and approve designs for social media publications on Instagram & Facebook.

    ·       Secondary research for competitor’s data, both in India & abroad, thereby updating prices & services offered.

    ·       Get quotations from foreign countries for purchase of equipment.

     

    Erehwon Innovation Consulting Pvt. Ltd. (June 2005 to November 2018)

    Designation: Project Manager

    Reporting to:  Team of Directors and Consultants

    Job Responsibilities:

    ·       Managing the back-office work of a team of high profile (key) consultants of Erehwon, including but not limited to all secretarial responsibilities, calendar management, travel arrangements (both domestic & international) financial data reports in MS Excel, creating power point presentations and proposals in MS word.

    ·       Interaction with various high-profile clients, mostly top/senior level.

    ·       Manage the entire cycle of both short- and long-term projects.  This includes but is not limited to approvals, planning resources, commencement, scheduling, managing travel including visas, expense reporting / reimbursement (both in INR and forex), invoicing, collection, closure and feedback.

    ·       Secondary research.

     

    Work History – (1998 – 2005)

     

    ·         TESCO, Bangalore, as Representative, Contact Centre for about 6 months – primarily handling customer queries from UK over phone on TESCO club cards points.

    ·         Accenture, Bangalore as Representative, Contact Centre for over about a year – Voice support on queries from around the world pertaining to internet connection.

    ·         Societe Generale, Bangalore Document Executive, for a short period – primary role was to work on MS Word and MS Power Point, as per request from the overseas head office.

    ·         Convergence Infotech, Bangalore, Co-Ordinator for US operations for a year wherein the sales and collection of the head office in USA was managed.

    ·         S. Rao & Company, Chartered Accounts as an Administration Assistant for four years – Included office support functions.

     

    Academic Qualifications

     

    ·        B. Sc. from Jyoti Nivas College, Bangalore University

    ·   ICSE – from Tunbridge High School, Bangalore

    ·        Senior grade in typewriting and shorthand, Karnataka Commerce Association

     

    Continue Reading

    Vilas Sugandhi

    HR EXECUTIVE                                                                    Phone no. 8889773800

    Vilas Sugandhi                                                        Email: vilassugandhi007@gmail.com

    LinkedIn: https://www.linkedin.com/in/vilas-sugandhi-54263899/

    Address: C11 Nanak Nagar, Indore, MP, India (452001)

    _______________________________________________________________________________________

    Objective

    To secure a challenging and rewarding position with an organisation where I can utilize my diverse skills and continue to grow to make a positive contribution.

    HR Skills

     

    HR Department Start-up
    Benefits Administration
    High-Volume Staffing
    Talent Assessment
    Staff Recruitment & Retention
    Performance Management
    HR Policies and Procedures
    Training & Development
    Organizational Development
    Employee Relations
    HR Program
    Orientation & On boarding
     

    Professional Experience

     

    A.    ShishuPuram – Early Childhood Organisation Indore, MP

    11/2019 – Present   HR Executive

     

    Responsibilities and Duties

    ·         Managing the entire recruitment life cycle, sourcing, screening, offer negotiations

    ·         On boarding/ Off boarding coordination

    ·         Well versed in Bulk, Volume & Lateral hiring

    ·         Creatively source high-calibre candidates by social media, cold calling and employee referrals

    ·         Maintaining physical and digital personnel records

    ·         Create and distribute guidelines about company policies

    ·         Gather payroll data like bank accounts and working days

    ·         Respond to employees questions about benefits

    ·         Publish and remove job ads

    ·         Coordination with the Schools, Corporate for workshop and placements

    ·         Coordination with the vendors for Inventory, Accessories

    ·         Maintenance of Office Appliances

    ·         Petty Cash Handling

    ·         Hotel Booking, Ticket Booking

    ·         Arrangement of General Meetings

    ·         General Administration

    ·         Event Arrangements (i.e. Seminars, Birthdays)

     

     

    B.    CUBEDOTS PVT LTD Indore, MP

    03/2019 – 09/2019       HR ADMIN

     

    Responsibilities and Duties

    ·         Maintaining physical and digital personnel records

    ·         Create and distribute guidelines about company policies

    ·         Gather payroll data like bank accounts and working days

    ·         Respond to employees questions about benefits

    ·         Schedule job interviews and contact candidates as needed

    ·         Publish and remove job ads

    ·         Establish good network with institutes, consultancies

    ·         Source and recruit candidates by using databases, social media

    ·         Coordination with the vendors for Inventory, Accessories

    ·         Maintenance of Office Appliances

    ·         Event management

    ·         IT support

    ·         Generating PF Account, UAN no., ESIC Challan.

     

    Managing All Admin Activities

    ·         Petty Cash

    ·         Hotel Booking, Ticket Booking

    ·         Visa Procedure

    ·         Vendors Bills, House Keeping

    ·         Arrangement of General Meetings

    ·         General Administration

    ·         Event Arrangements (i.e. Seminars, Birthdays)

     

    C.      DATA PURE Indore, MP

    06/2018 – 01/2019      Marketing Manager

     

    Responsibilities and Duties

    ·         Maintaining the Social Media profile

    ·         Lead Generation

    ·         Web research

    ·         Data Mining

    ·         Artificial Intelligence

    ·         Machine Learning

    ·         Image Annotation

    ·         Coordination with the Clients

    ·         Assigning the task

    ·         Reviewing the task

    ·         Quality Check

    `

    D.     L&T POWER LTD (IDEAS INC MANAGEMENT PVT LTD) Khandwa, MP

    05/2015 – 04/2017     Quality Control Assistant Engineer

     

    Responsibilities and Duties

    ·         Quality Inspection

    ·         Quality Report & Documentation

    ·         Audit Handling

    ·         Maintain Survey Report as per WPS & WQT

    ·         Conducting the RT,UT,PWHT for welding inspection

    ·         Maintaining the various inspection reports for future record keeping.

    ·         Reconciliation Record

    ·         Quality Survey

     

    E.      GLOBAL COMPUTER PVT. LTD

    05/2014 – 03/2015    Software Trainer

     

    Responsibilities and Duties

    ·         General Administration

    ·         Auto cad Trainer

    ·         MS Office

     

    Education

     

    S.No
    School/College
    Course
    Year
    Percentage
    1
    St.Theresas Hr Sec School, Burhanpur
    12th
    2010
    72
    2
    VITS,INDORE
    BE MECHANICAL
    2010-2014
    72
    3
    CDGI,INDORE
    MBA HR & OPERATIONS
    2017-2019
    58
    Personal Competencies

    ·         Good analytical skills

    ·         Adaptable to changing situations, multi-tasking & ability to work under pressure

    ·         Effective organizational, communication, presentation and interpersonal skills.

    ·         Expertise in Advanced Excel

     

    Personal Details

     

    Date of Birth                           :                       16.01.1992

    Father’s Name                                    :                       Vinod Sugandhi

    Marital Status                         :                       Single

    Language                                :                       English, Hindi, Gujarati

     

    DECLARATION

     

    I Vilas Sugandhi here by Confirm that the details and information provided above are true and correct to

    the best of my knowledge and belief.

     

     

    DATE:

    PLACE:                                                                                                             (Vilas Sugandhi)

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    Balasubramaniyan

    ♦    Having 6 years of experience as senior Informatica developer in Data warehousing and Business Intelligence in analysis, design, development, testing and implementation of the reporting and ETL components.

    ♦    Having 1.8 years of experience as Business Analyst role for Functional requirement document writing, helping to resolve the Development and production issues in BNYMELLON.

    ♦    Working with UAT testing, Business approval and sign off for the project.

    ♦    Strong proficiency in the full life cycle of Business solution development with outstanding capabilities in analysis, problem definition and requirements gathering.

    ♦    Hands on experience in ETL tools Informatica 10, 9.1 and 9.6 having more experience in developing the complicated mappings (Designer, Workflow Manager and Workflow Monitor) and Informatica support activities.

    ♦    Worked in DB2 using QMF

    ♦    Having experience in Teradata Data warehouse using SQL assistant.

    ♦    Experience in handling oracle data using SQL and PLSQL (Stored Procedures, Functions, Packages, Database triggers).

    ♦    IBM Cognos 10 BI author certified in 2013.

    ♦    Experienced in development and design of reports using Power BI and IBM Cognos Business Intelligence components like Report Studio, Query Studio and Analysis Studio.

    ♦    Complete implementation of the SDLC life cycle in the projects.

    ♦    Proficient in full life cycle design and development of Business Objects reporting Applications.

    ♦    Interacted with Customers for requirement gathering, effective analysis and also to provide end-user training.

    ♦    Strong experience in client interaction and understanding business application, business data flow and data relations from them.

    ♦    Flexible and versatile to adapt to any new environment with a strong desire to keep pace with latest technologies.

    ♦    Excellent problem solving, communication, analytical, interpersonal skills and ability to perform independently or as part of a team.

    ♦    Excellent experience in problem solving and supporting application.

    ♦    The ability to work independently and as part of a team with the ability to manage time and resources to meet assigned deadlines.

    Work Experience
        Working as Business analyst and Senior Informatica developer in BNYMELLON international operations India pvt ltd, in Chennai from September, 2017 to till now.

        Worked as Technical lead and senior Informatica developer in IGATE (CAPGEMINI) in Chennai from April,2012 to September,2016

     

    Educational BACKGROUND
    M.S (software engineering) in Birla institute of Technology, Pilani in duration of 2012 to 2014
    B.E (Computer Science & engineering) in Jeppiaar Engineering College, Chennai in duration of 2007- 2011
     

    TECHNICAL SKILLS
    Environment
    Data warehouse and Business Intelligence
    Language
    Python
    Tools
    Informatica 10,9.x, SQL/plsql developer, SQL assistant
    server
    Unix and windows
    Database & Data warehouse
    DB2, Oracle, Teradata
    Reporting tool
    IBM Cognos BI,AWS insight, Tableau
    Certifications done: IBM Certified Cognos BI author.

    Project DETAILS
    The BNYMELLON is world largest custodian bank and provide single point solution for all the bank needs and providing services like asset managements, credit services, security management and etc.

     

    Project Names   – Wilshire, William Blair, Thomson Reuters, JP Morgan, Standard and Poor, BMO, FTSE TMX

    Duration            – September 2017 to till now

    Role                    – Business analyst and senior Informatica developer

    Project details – Load the index data from the vendor and send to the customer using Informatica

    Project activity- working with Requirement gathering with business clients, Creating FRD, getting FRD Approval, working File transmission team, Developing Informatica mapping, Vendor set up and file automation set up, System testing, UAT testing and business sign off for the project and production support.

    Tools and Tech used – Informatica, DB2 and Windows server

    Project DETAILS
    Client Description:

     

    The General Electric Company is a multinational American technology and services conglomerate incorporated in the State of New York. In terms of market capitalization as of September 30, 2008, GE is the world’s third largest company and also second in the BrandZ ranking.

    Project Name   – CSA DATA Shop, WAWF-data load,ICAM2ODS

    Duration            – January 2014 – September 2016

    Role                    – Technical Lead

    Project details – Load the shop visit data to Bigdata from Oracle using ETL

    Project activity- Creating informatica mapping, data warehouse development and Big data analysis.

    Tools and Tech used – Informatica, Oracle ,Teradata, Unix and spot fire

    Project Name   – FDM-Fleet Data Management, FDM Reports

    Duration            – August 2012 – December 2013

    Role                    – Senior software engineer

    Project details – Maintaining the Fleet and Engine data details

    Project activity- Load the flat file and Oracle data to Data warehouse using Informatica and shipment data analysis.

    Tools used       – PLSQL, Informatica, cognos, Oracle, Teradata and UNIX

    Technical Lead Responsibilities

    ♦    working with Requirement gathering with business clients, Creating FRD, getting FRD Approval

    ♦    Working File transmission team, Vendor set up and files automation set up.

    ♦    System testing, UAT testing and business sign off for the project and production support.

    ♦    Provide technical solution to developers before preceding the construction

    ♦    Having the all the process related artifacts updated in Configuration Management system

    ♦    Guiding all the module owners during complex development tasks and increasing the value add counts with proper client approvals

    ♦    Prepare daily status report and update the project team and onsite Business team

    ♦    Gather requirements for upcoming projects and provide estimates

    ♦    Involved in understanding the Requirement from the project Business Analyst

    ♦    Prepared the High-level and Low-level  design documents

    ♦    Worked with customer for the Testing and Production move.

    ♦    Co coordinating with customer for the Product support activity.

    ♦    Leading and tracking the team activity about the project and status update with customer.

    ♦    Maintaining and following Project tracking and Project estimation, task and metric creations.

    ♦    Attending training and helping the team with technical and non-technical activities in Project.

     

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    Bhaskar Jyoti Dutta

    EXPERIENCED MANAGEMENT CONSULTANT (7+ Years) DELIVERING TIMELY AND ACCURATE DATA AND DASHBOARDS. WORKED ON SEVERAL PROJECTS, PROGRAMS AND TEAMS SIMULTANEOUSLY; COORDINATED WITH DIFFERENT DEPARTMENTS TO CARRY OUT OPERATIONS SUCCESSFULLY.

    PROJECT MANAGEMENT    PROCESS DOCUMENTATION    PROBLEM SOLVER AND ANALYTICAL THINKER

    EDUCATION
    _______________________________________________________________________________________

    ·        Master of Business Management (MBA), Bharathidasan University, Tamil Nadu, GPA – 6.78   Jul 2010 – Aug 2012

    ·        Bachelor of Business Management (BBM), Bangalore University, Bangalore, GPA – 4.35          May 2005 – Jun 2008

    PROFILE
    ·        Business Management Graduate, seeking full time opportunities in Project Management.

    ·        An Agile enthusiast with 7 years of Project Management and Client Relationship Building experience in high velocity environment at leading technology consulting firm like Xchanging and externally aided funded projects under Asian Development Bank (ADB).

    ·        Management graduate with courses in Project Management, Human Resource and Management Information System.

    ·        Proficient in MS-Excel, PowerPoint, HTML.

    MANAGEMENT CONSULTANT, JANUS ADVISORY SERVICES – GUWAHATI, ASSAM                           Aug 2017 – Present

    ·        Acquiring data from primary or secondary data sources and maintaining databases.

    ·        Data manipulation to uncover trends and insights i.e. pivoting, summarisation, sorting.

    ·        Generate and distribute progress reports and dashboards in accurate and timely manner.

    ·        Knowledge of Advanced MS-Excel and Power Point including advanced tools and formulas.

     

    ASSISTANT MANAGER, ISC, OFFICE OF THE REGIONAL MANAGER DHI(I) – GUWAHATI, ASSAM   Mar 2014-Jul 2017

    ·        Responsible for supporting National Team Leader, ISC and International hydrological consultants in documentation of reports in water resource projects under Asian Development Bank (ADB).

    ·        Review the operations on a daily basis, finance, budget, ensuring schedules are met and all tasks are accomplished.

    ·        Worked on Flood Forecasting Software, updating the Rainfall and Gauge Data in MIKE-11 software.

    ·        Maintained and updated Training programs/Workshops Inventory under the Institutional Strengthening Component Assam Integrated Flood and Riverbank Erosion and Risk Management Investment Program (AIFRERMIP).

     

    HELPDESK EXECUTIVE, ING VYSYA LIFE INSURANCE, CONTACT CENTRE – BANGALORE                   Sep 2011-Mar 2012

    ·        Managed the policy related queries to the clients.

    ·        Prepared excel reports.

    ·        Recommended procedure modifications or improvements.

     

    PROCESS ASSOCIATE, XCHANGING – BANGALORE, U.K.                                                                           Oct 2008 – Feb 2011

    ·        Acquired the knowledge of the London Insurance Market from the offshore trainers.

    ·        Prepared process maps for new client’s accounts.

    ·        Member of the pilot team for the successful transition from U.K. to India.

    ·        Attended training in U.K. for the new project. Duration period – 6 months.

    ·        Coordinated and conducted small group and individual training sessions for the new joiners.

    ·        Worked on Citrix Platform along with Insurance/Banking Software.

    SKILLS & AWARDS
    .        Certifications: PGDCA, Hardware.

    ·        Tools/Software: MS Excel, Brokasure, Tracking, Citrix metaframe.

    ·        Language: HTML

    ·        Awards: Good Going award 2011, Client accounting team award 2010 at Xchanging.

     

    LANGUAGES KNOWN

    A. Assamese                      B. Hindi                     C. English

     

     

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    Vicky Gupta Phlebotomist in Delhi

    ·         Worked with the team of Doctors and assisting them.

    ·         Handling the instruments and taking care of the patients.

    ·         Injecting the essential drugs.

    ·         Checking the patient’s vitals (BP, RR, PR, Temp. etc.) and analyzing.

    ·         Collecting blood samples for the tests.

    ·         Providing nebulizing facility to the needy one.

    ·         Handling hardware and software for the Computer & Laptop.

    ·         Installation of all software and windows.

    ·         Assembling Computer and installing all necessary software

    ·         Material planning as per bill of material, material forecasting etc.

    ·         Preparation of RFQ, Rate evaluation, offer/ quotation, analysis for price/ rate contact,

    comparative and negotiation, placement of Purchase Order.

    ·         Survey market for the cost reduction in material.

    Work Experience

     

    1.       In: Yuvo Medical Centre & Path Lab

    As: Emergency Medical Technician                                (July, 2017 – Sep, 2018)

    ·         Worked with the team of Doctors and assisting them.

    ·         Handling the instruments and taking care of the patients.

    ·         Injecting the essential drugs.

    ·         Checking the patient’s vitals (BP, RR, PR, Temp. etc.) and analyzing.

    ·         Collecting blood samples for the tests.

    ·         Providing nebulizing facility to the needy one.

    ·         Etc……….

     

     

     

     

    2.       In: JHG Marketing Pvt. Ltd.

    As: Technical Officer cum Purchase Executive                  (August, 2015- March, 2017)

    Responsibilities:

    ·         Install and configure computer hardware operating systems and applications

    ·         Monitor and maintain computer systems

    ·         Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

    ·         Troubleshoot system problems, diagnosing and solving hardware or software faults

    ·         Replace parts as required

    ·         Provide support, including procedural documentation and relevant reports

    ·         Follow diagrams and written instructions to repair a fault or set up a system

    ·         Support the roll-out of new applications

    ·         Respond within agreed time limits to call-outs

    ·         Work continuously on a task until completion (or referral to third parties, if appropriate)

    ·         Rapidly establish a good working relationship with customers and other professionals

    ·         Conduct electrical safety checks on computer equipment.

     

    3.       In: JBJ Industrial Traders

    As: Purchase Executive                                       (December, 2013-July, 2015)

    ·         Worked with this firm as Sales & Purchase Executive.

    ·         Attending meetings to understand the client requirements and making them happy with the Best quality product.

    ·         Maintaining the sale /purchase register upto date.

    ·         Tender work with the well-knowned firm BHEL, DTTDC, CPWD.

    ·         To handle all Documentation Work.

    ·         To prepare the Purchase Order at the time of finalization with the suitable terms and conditions.

     

    4.       In: Delhi Tourism & Transportation Development Corporation – A Govt. Undertaking

    As: Secretarial Assistant under Superintending Engineer           (April, 2009-August, 2012)

    ·       Taking dictation on computer.

    ·       Preparing the BOQ, RFQ, NIQ, NIT, Schedule of Work, Presentation, Draft, Tender’s Document, Letter, Note sheet, Allowance of Civil and Electrical Work.

    ·       Uploading the tenders on Govt. website.

    ·       Maintaining the records of all files.

    ·       Working under the guidance, with the Executive Engineer (Civil & Electrical) and Assistant Engineer (Civil & Electrical).

     

    Education

    ·       Passed Secondary Class from N.I.O.S.

    ·       Passed Senior Secondary Class from N.I.O.S.

    ·       Completed B.B.A. from Global Open University.

    ·       Certificate in Graphic Designing.

    ·       Certificate in Hardware and Software.

    ·       Diploma in Interior Designing from SAI School of Interior Design.

    ·       Certificate Course of EMT-B (Emergency Medical Technician).

    ·       Certificate from HEAL YOU FOREVER FOUNDATION (NGO) for teaching the students and helping poor.

     

    Skills

    ·       MS Office: Word, Excel & PowerPoint.

    ·       HTML, DHTML.

    ·       Adobe Photoshop.

    ·       CorelDraw upto 11 Version.

    ·       Hardware & Assembling Computer.

    ·       Software and windows installation.

    ·       Internet Surfing with Email Configuration.

     

    Hobbies

    ·       Driving Car & Riding Bike.

    ·       Listening and Singing Songs.

    ·       Watching Movies and YouTube.

    ·       Helping the needy person.

    ·       Providing consultation with Doctor for the needy.

     

     

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    Shanker Customer Operations Professional

     

    PROFICIENCY FORTE – For resume call 9910612773

    Senior management customer operations professional with 19 years of experience in senior leadership roles across diverse organizations. Strong and proven track record of delivering profitable growth in highly competitive markets, developing and implementing strategies for new services. Exploring challenging managerial assignments with a professionally managed organization

    Expertise In
    ________________________________________

    Customer Service Delivery

    P&L Accountability / Management

    Resource Planning & Management

    Team / People Leadership

    Business Development

    Channel Management

    Services Sales Planning / Enablement

    Business Innovation & Agility

    Continuous Service Improvement

    Innovation & Capability Growth

    Process Simplification & Re-Designing

    Cost Reduction Strategies

    Performance Management

    Productivity Optimization

    Collaboration & coordination

    Retail Operations

    Leadership Strengths & Highlights
    ________________________________________

     Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning.

     Excellent track record in envisioning & leading revenue and growth initiatives grounded solidly on business and economic value; successfully designed & implemented technical solutions, delivering a strong ROI.
    .
     Strong background in implementing strategic initiatives, developing market penetration techniques, competition/ market analysis; evaluating market response/ requirements to be communicated to various teams for accomplishment of business goals.

     Adept at setting up an effective distribution & channel network for enhancing market penetration across the target market segment. Guide distribution teams in effectively closing identified business deals with potential revenue impact.

     Proficient in various operational aspects of telecom post paid operations as well as service quality parameters aimed at enhancing client satisfaction

     Proven expertise in seamlessly collaborating with ‘C’ level executives, senior management, stakeholders, business partners, customers and team members to deliver responsive and quality strategic, operational and business outcomes.
    .
     Proactive decision maker, having practical management style and excellent skills in management of people capability including performance management, succession planning and recruitment; adept at leading large teams to maximize productivity.

    Professional Experience
    ________________________________________

    Binary Teletech, Bangalore Aug 2013 onwards
    DGM – Customer Service Delivery

    Key Profile:
    • Conceptualizing customer services strategies based on extensive analysis of service operations and market dynamics, monitor Operations of after sales customer Support Structure and its performance.
    • Monitoring overall functioning of processes ensuring compliance to the agreed SLA levels.
    • Assessing customer feedback, evaluating the improvement areas & providing critical inputs; advocating process compliance via regular review meetings.
    • Evaluation of customer engagement quality and service delivery parameters.
    • Accountable for first time resolution at front end and backend through driving improvement towards quality parameters and C-Sat scores.
    • Instrumental in evaluation and analysis of customer service ratings and draw an action plan to improve satisfaction scores.
    • Focus on identification and incorporation of new products in the market to enhance the product portfolio as well as maximizing brand awareness through designing of monthly and seasonal leaflets.
    • Manage a customer service team that encompasses logistics support, auditing duties, data analysis, and customer complaints.
    • Collaborate with various support teams for frequent training and development of customer interfacing Staff.
    • Setting a clear directive and deploying strategies focused towards high customer service standards.
    • Accurate reporting of customer service standards through MIS reports and audits.
    • Incorporation of best industry practices to ensure sustained growth and service Standards.
    • Collaborate with internal & external teams in effectively implementing channel marketing programs, set up loyalty programs for trade & channel partners.
    • Capability to work with large teams of senior level professionals and directly reporting team and ability to communicate at multiple levels with both customers and colleagues.
    • Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
    • Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

    Enterprise Impact:
    • Consistently Increased customer Service and Quality Scores by 12%.
    • Rated high for accomplishing 18% enhancement in Overall Department Operational Efficiency.

    Idea Cellular, Bangalore May 2005 –Jul 2013
    Manager – Service Delivery ~ Feb 2009 – Jul 2013

    Key Profile:
    • Collaborated with various support teams in roll out of “My Idea” and “Idea Point” service centers across the circle leading to opening 147 service centers across the circle in a span of 1 year.
    • Defined service standards, policies in compliance to KPIs. Organized training sessions for field engineers and area managers for maintaining seamless operations.
    • Resolved technical updates /issues in coordination with customer service & factory (Quality/R&D).
    • Focused on planning, development, implementing & controlling in compliance to revenue and cost parameters.
    • Assisted in the service operations team for providing proactive solutions & enhancing operational efficiencies.
    • Conducted operational audits for ensuring compliance to Total Quality Management parameters for maintaining positive customer satisfaction index.
    • Planning & execution of customer life cycle management therapies, to arrest churn levels of customers. Providing quality customer support by ensuring first contact resolution to them.
    • Strategizing and managing churn control activities, both proactive and reactive. Day to Day monitoring of involuntary and voluntary churn control activities.
    • Managed roll out of 3G products & services across various service centers; rolled out MNP across service centers in Karnataka.
    • Interacted with Zonal Regional Managers for effectively resolving business as well as operational issues
    • Built/maintained productive business relationship with existing clients and prospects for identification / development of internal and external commercial opportunities.
    • Implemented initiatives like loyalty program, service camps and customer meets to enhance growth in walk in/conversion rates.
    • Worked on standardization of systems through evaluation of department operational and corporate standards.
    • Monitored/managed inventory management systems within the area with focus on slow moving and non moving products.

    Enterprise Impact:
    • Rated high for consistently maintaining partner profitability targets at over 95%.
    • Significantly enhanced CSAT scores by implementing First Time Resolution in operations.
    • Accomplished good rating by third party survey for customer experience at Service Centers.

    Manager – Channel / Corporate Receivables and Fraud Management ~ Jan 2006 – Jan 2009

    Key Profile:
    • Evaluated & optimized credit limits to prevent exposure and fraud for enhancing organizational bottom lines.
    • Focused in enhancing client satisfaction by implementing effective SLA based query resolution and consistently rendering qualitative service delivery.
    • Guided team members in identifying & evaluating new and cost effective modes of payment and billing.
    • Set up & managed robust Fraud Management system to minimize revenue leakage.

    Enterprise Impact:
    • Successfully implemented priority-based customer service module for effectively resolving issues of premium corporate customers.
    • Assessed credit limits to acquaint on client billing and payment patterns.

    Assistant Manager – Credit Control ~ May 2005 – Dec 2005

    Key Profile:
    • Managed implementation of Grid Based credit limit assignment as well as setting up Contact Point Verification for the state of Karnataka.
    • Ensured smooth functioning of fraud management systems and pre-check alarms as well as seamless agency operations.
    • Focused on enhancing credit limits for customers in IR location based on eligibility criteria.
    • Collaborated with sales department for identifying delinquent customer groups and negative areas. Enhanced operational efficiency by automating the FMS system.
    • Optimized resource utilization through decentralization of team responsibilities across areas of operation.

    Enterprise Impact:
    • Acknowledged for optimizing revenues through effective monitoring of Red Alert Customer Groups and IR locations.
    • Successfully reduced suspension percentage through Bills Review and reduced Red Alert Cases by 30%.
    • Enhanced first bill payments by 23% and corporate receivables by 14% through optimized usage of Fraud Management Systems.

    Convergys India Services Ltd., Bangalore Feb 2004 – May 2005
    Team Manager

    Key Profile:
    • Optimized resource utilization and streamlined processes to enhance operational efficiency / departmental profitability.
    • Guided team members in effectively resolving critical cases with potential business impact based on pre-defined quality parameters.
    • Assessed skill gaps of team members and organized skill enhancement sessions for improving individual skill sets.
    • Implemented various internal controls and improvement initiatives based on operational or business requirements.
    • Maintained updated records related to day to day business transactions and action taken reports.

    Enterprise Impact:
    • Exceeded call quality score consistently averaging > 90%.
    • Implemented caller authentication procedure to ensure complete customer confidentiality.
    • Reduced the abandoned statistics by 6.8%.

    Previous Assignments
    ________________________________________

    Officer – Credit Control &Risk Management | Tata Teleservices Ltd, Bangalore Mar 2003 – Feb 2004

    Associate Executive | Radio Shack Canada, Toronto (Canada) May 2001 – Dec 2002

    Business Consultant | Premier Systems, Toronto (Canada) Mar 2000 – Oct 2000

    Technical Support & Billing | JT Mobiles Ltd., Bangalore Aug 1996 – Mar 2000

    Academics
    ________________________________________

    Education

    • BA (Economics & Statistics), PSG College of Arts, Coimbatore in 1994.

    Professional Enhancement
    • Diploma course in Oracle 8i and Visual Basic 6.0.
    • Diploma Course in Web Designing (well versed with Adobe Illustrator, Adobe Photoshop, HTML, Digital
    Imaging and Macromedia Flash).

    Personal Details
    ________________________________________

    • Date of Birth :15th December 1972
    • Languages known : English, Hindi, Tamil, Marathi, Kannada
    • Nationality : Indian
    • Passport Details : L6144538 valid till 2023

    ~ References Available Upon Request ~

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