Description
An Enthusiastic Healthcare Professional eager to contribute to team success through hard work,
attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Hospital
and Healthcare domain.
LAST EXPERIENCE:
- Management Trainee in Quality Department
To prepare the Departmental Manual - update the manual on a periodical interval in
collaboration with the concerned departmental heads & with the Top management
To prepare SOP/Process for all Patient care areas and conduct periodical audit to ascertain
the SOP’s are followed at all times without any deviation
To support the Medical Director on all Quality Initiatives
To identify the process for improving patient-centric approach at all times by all staff by
formulating Safe patient care practices
Worked in JCI audit
Look at ways to reduce waste and increase efficiency
Define quality procedures in conjunction with operating staff
Set up and maintain controls and documentation procedures
Monitor performance by gathering relevant data and produce statistical reports
Review existing policies and make suggestions for changes and improvements and how to
implement them
Measure performance and identify any areas of weakness, recommending and implementing
improvements
Assess the effectiveness of changes made
Use relevant quality tools and make sure managers and other staff understand how to
improve the business.
Identified issues, analyzed information and provided solutions to problems.
Increased customer satisfaction by resolving issues.
Skills
- Management
- Microsoft Excel
- Patient Experience
- PowerPoint
- Quality Assurance
- Word