Description

An Enthusiastic Healthcare Professional eager to contribute to team success through hard work,
attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Hospital
and Healthcare domain.

LAST EXPERIENCE:

  • Management Trainee in Quality Department
    To prepare the Departmental Manual
  • update the manual on a periodical interval in
    collaboration with the concerned departmental heads & with the Top management
    To prepare SOP/Process for all Patient care areas and conduct periodical audit to ascertain
    the SOP’s are followed at all times without any deviation
    To support the Medical Director on all Quality Initiatives
    To identify the process for improving patient-centric approach at all times by all staff by
    formulating Safe patient care practices
    Worked in JCI audit
    Look at ways to reduce waste and increase efficiency
    Define quality procedures in conjunction with operating staff
    Set up and maintain controls and documentation procedures
    Monitor performance by gathering relevant data and produce statistical reports
    Review existing policies and make suggestions for changes and improvements and how to
    implement them
    Measure performance and identify any areas of weakness, recommending and implementing
    improvements
    Assess the effectiveness of changes made
    Use relevant quality tools and make sure managers and other staff understand how to
    improve the business.
    Identified issues, analyzed information and provided solutions to problems.
    Increased customer satisfaction by resolving issues.

 

Skills

  • Management
  • Microsoft Excel
  • Patient Experience
  • PowerPoint
  • Quality Assurance
  • Word