Description
About
I currently am working as a Change administrator and Liaison person within NHS Shared Business Services Project of Sopra Steria and provide Change Management to the projects across all change requests.
As part of my role I am the point of contact for all change related matters and responsible for ensuring my onshore manager is kept informed of all developments, matters of escalation and progression.
I am responsible for the day to day management of the Changes and Administer to ensure the change log, correspondence , meetings ,reports to name a few are up to date, accurate and administered.
Have done ITIL certification that gives me direction to focus on CM objectives
I have demonstrated the ability to show strong determination, development and leadership skills in order to achieve success within the Change Team and I intend on continuing with this attitude and approach to all that I do.
Have an energetic flair for natural communication and as change liaison person enjoy interacting with various Stakeholders /requesters across the change forum.
Have a great rapport both with onshore and offshore colleagues /Senior management .
I look forward to a positive reply and can be reached by email at Shubhi.mathur@soprasteria.com /
Shubhi28_mathur@yahoo.co.in or by phone at 9717900997
Total experience – 14 and a half years
I’ve spent 13 years in Sopra Steria and seen merger of Steria to Sopra Steria , and purchase of Xansa by Steria in my early years of joining.
Having worked last 8 years as a Change administrator and Liaison for NHS Project and before that as HR process assistant for Lloyds tsb .
One and a half years in HCL tech in BPO as Sr. Executive
Almost 6 months in Daksh E-Services PVT.LTD( IBM) as Sr. Executive
Before that worked in Jindal Modern school and India education Centre as front office Executive
As job role is different hence mentioned in Resume however not counted in Job experience .
Shubhi Mathur
Mobile No: 9717900997
Email ID: shubhi28_mathur@yahoo.co.in
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Work Experience:
Sopra Steria Pvt.Ltd
OCT 2006 – PRESENT
Company Profile:
Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end to end service offerings in the market: Consulting, Systems Integration, Software Development, Infrastructure Management and Business Process Services.
Project – National Health Service ( UK)
Job Profile – IT Change Administrator and Liaising Consultant
May 2011 till Date
NHS Shared Business Services (NHS SBS) is a unique joint venture between the Department of Health and Sopra Steria founded in 2004. We are the UK’s leading provider of business support services to the NHS in England working with over a third of NHS Trusts, 100% of the NHS Commissioning organizations and NHS Provider organizations.
Assess and Complete the change management assessments with effective documentation- SOPS, routing and chasing/updating on the changes .
Lead on the change management activities (change life cycle)
Support and engage senior leaders for changes that require to go through Change Advisory Board by chairing/ taking minutes of the meeting .Circulating the minutes / assessments and Gateways to the Leads Release and Test Managers
Taking Ecabs forward with release manager
Coordinate efforts with other specialists .
Initiate Service Gateways -A series of staged checkpoints from initiation , evaluation , implementation,
testing ,deployment ,release till benefit realization for the changes.
Manage stakeholders through the change process at all levels
Track and report changes through report generation
Monitor change progress by liaising with evaluation leads and release managers
· Audit data provided to the security manager upon request, typically quarterly
· Assist my onshore manager to Identify, analyze, and prepare risk mitigation tactics.
