Description
Lifestyle Concierge Consultant
Current Aspire Lifestyles Pvt. Ltd.
• Communicating with esteemed Credit Card
members over call and Emails.
• Independently and as needed a part of a team Contact
fulfilling high profile client requests, Aspire
Lifestyles demo requests and other requests as Address
necessary from home office via phone, email we chat 405, Mira Saddam,
and other communicating mediums. Naya Nagar, Mira Road,
• Exercising judgement and discretion when serving Near Ibrahim Masjid,
as primary touch point for escalated customer service Thane – 401107
issues and vendor communication.
• Striving to leave the customer with a positive customer Phone
experience after every contact. +91 7350340747
• Establishing relationship with customers, learning their
likes and dislikes. E-mail
• Applying high quality customer service guidelines when rexrzn@gmail.com
fulfilling customer requests.
• Leveraging current partners and utilizing internet and
other resources to fulfill requests.
• Communicating responses in a clear, professional, and Skills
concise manner.
• Representing clients’ brands in a professional, Problem Solving
courteous manner. Empathy
• Using enterprise solutions and other sources to assist Computer Skills
customers, enter pertinent customer data, and process Attention to detail
required information. Multitasking
• Applying client and group policies as applicable whenever Active Listening
interacting with customers. Time Management
• To work flexible hours as appropriate to meet the Willingness to learn
needs of the position. Policy and procedure adherence
Brand success
Reservations Management
