Description
Working in Atos India Pvt. Ltd., Bangalore as an Software Engineer from Dec 2014 to april 19th 2019
4 years of IT experience in Telecom domain played as Application & Environment support roles in the team.
Highly skilled Application Support Analyst with expertise in java and Linux-based systems.
Vast experience in high-volume environments with strong analytical communication and organizational abilities
Tracked, logged and responded to support tickets. Performed user account maintenance, managed incidents and provided resolution for end-user’s technical challenges. Troubleshooting the issues reported.
Installing and deploying the configuration changes the new change Requests.
Supporting application like Selfcare, PGW, Stream serve, Netcracker , DWH
Worked on tools such as HPALM, HPQC, Toad, Putty, etc.
Having Experience on WebLogic, Apache
Good at Functional testing, Regression testing, Sanity testing, Pre-production Testing and Smoke Testing.
Proficient in Unix and Database testing.
Ability to handle multiple assignments simultaneously.
Good & Effective communication, presentation skills, energetic team player with aspirations in learning new tools and business processes.
Career Contour
Organization
Industry
From
To
Role
ATOS India Pvt. Ltd.
IT-Software Development
Dec 2014
Till date
Software Engineer
Skills
Programming languages
SQL, Unix, Java,
Testing
Sanity, SIT, Regression, Pre-Production, Smoke Testing
Database
SQL Developer, Oracle
Operating System
Windows 98/2000/XP/ Linux Red Hat, Unix
Tools
HP ALM, HPQC, Toad, Putty, WinSCP, FileZilla, u-Deploy
Knowledge In
Unix & Linux Script, Java
Areas of interest
Configuration changes for a new Environment
Testing(Automation/Manual)
SQL Query
Project Summary
1.ATOS India Pvt. Ltd. – Software Engineer
Client : Emirates Integrated Telecommunications(EITC-Du Telecom) – Dubai
Period : from 24 th October 2015 to till Date
Technology used : Netcracker, Stream serve, Selfcare,PGW,Unix ,Sql, Informatica, Toad, Putty, FileZilla, WinSCP.
Responsibilities/Contribution:
Working as Application Support Engineer.
Deploying the core java code changes using U-Deploy Tool
Working on the Apache and Weblogic
Working on data ware housing
Working on informatica and deployments
Working on Unix and have a good working knowledge on commands
Working on sql and executing the commands on the Environments
Analyse application data to assess performance and uncover problems.
Work in team environment to complete all testing activities according to schedule.
Coordinate resolutions with development team and project managers.
Complete root cause analysis of defects.
Monitor data processing quality assurance and development activities.
Troubleshooting and resolving the application issues escalated from end users.
Processed large batches of data on daily and weekly basis.
Conducted user regression and other tests on products and components.
Opened and documented defect tickets.
Participated in daily weekly and bi-monthly status meetings
Completed testing on code releases to ensure quality.
Deploying and installing the configuration changes for the Change requests
Developed scripts for consistent testing team-wide.
Worked with development team to assess issues and test for solutions.
Integrated application software and hardware configuration changes.
Supported company users with troubleshooting assistance.
Resolving ticket’s for L1 issues.
2. Secure Internet Payment System
Description:
Secure internet Payment Gateway is a payment system which accepts payment from merchants and provides the different services like transaction management, settlement, reporting and acquirer feedback service.
Roles Played:
Deployment and Testing.
Working on Supporting the different Banks to do the transactions
If there is any issues raising in the Environment will check the logs
Offline Reporting Service (ORS). Settlement Management Service (SMS).
Checking the XML logs if there are any issues in the transactions
Executing the same and checking the transactions are working fine
Checking the logs for more information regarding any transaction
Career Related Skills
Team Coordination.
Functional and Environment Support.
Organize/Plan Multiple Tasks.
Best Excellence awards for 2017 and 2018 for the stability of the applications
trainings
.Net Training
Quality Management Training
Soft Skills Trainings
Active contribution & participation in company activities & events
Scholastic Credentials
B.Tech (Computer Science Engineering) from JNTU University, Ananthapur (A.P) in 2014 with 76.24%.
