workrr

Description

Professional Summary
Diligent, tactful and Results-driven ‘Data Associate’ with a proven track record of outstanding team management, producing quality outcomes through dynamic leadership and motivational techniques. Possesses a history of delivering excellent job performance. Besides professional skills, important strengths include a positive attitude, resiliency and incredible work ethic.
Skills
 HTML, CSS
 Mozenda Tool
 MS Word, MS Excel
 Data Maintenance
 Macro-level evaluation of Alexa AI input
Areas of Expertise
 Strong ownership
 Leadership and Mentoring
 Public Speaking
 Analytical and problem solving
 Deliver results
Experience
 Data Documentation
 Windows
 People Management
 Insist on higher standards.  Data Investigation
ML DATA ASSOCIATE – ALEXA LANGUAGE & DATA OPERATIONS | 08/2021 – Current Amazon Development Centre (India) Pvt. Ltd – Hyderabad, Telangana
Web Crawl – Huntsman Project:
 Builds web scraping agents and use them to collect data relating to businesses and places of interest. The data collected will be delivered to the Alexa AI – Local Information Team, and they will use it to expand Alexa’s understanding of local businesses and points of interest, which in turn will improve the user experience for those that use Alexa.
 Dealt with multiple projects including Transcription and Annotation for Indian, UK and ANZ locales.
 Expertise in data creation, curation, analytics services to help, develop, test and train the Alexa AI.
 Works closely with Amazon Machine Learning (ML) and modelling teams, providing the critical data they need
to improve Alexa’s speech recognition and language understanding capabilities.
 Responsible for reviewing and performing quality checks of the agents built by the DAs.
 Ensures every agent is scraped with all the required attributes and met all the parameters according to the
client’s requirement.
Highlights
 Got selected as ‘Process Trainer Expert’ for having immense knowledge and coordinating skills wherein responsible to train the new hires.
ML DATA ASSOCIATE – ALEXA DATA SERVICES | 12/2018 – 08/2021 Amazon Development Centre (India) Pvt. Ltd – Hyderabad, Telangana
 Analyzes customer-driven data and send the necessary information through auditing files and work towards improving the quality of AI-based Alexa devices on specific conventions.
 Worked closely with NLP and ASR techniques to build speech modelling and to improve Alexa’s speech recognition and language understanding capabilities.
 Worked on several Alexa and Non Alexa projects which include image annotation, video annotation and voice annotation.
 Worked with text, speech and other types of data and attach tags to the content at scale.
 Handling critical user data with outmost importance to information security.
 Worked on different transformations like Transcription, Annotation and GSR.
 Nominated as ‘Help tool’ SME to assist the team members and bottom quartile DAs to improve quality.
 Responsible for Error Identification and taking up one-on-one sessions with associates to reduce the errors.
 Selected as network level POC for team management in the absence of manager.
 Been moved to various transformations for delivering results consistently and met the core deliverables on all the work types.
 Identified the process knowledge gap and shared continuous mails to all the teams by collating the observations on a weekly basis.
 Took ownership of driving the SLA when backlog is piled up for the reduction in OT hours
 Trained and mentored 25+ new-hires and also performed quality checks for the batch.
 Cross trained several associates on different transformations.
 Selected as an SME for Ring fence team, where I’m responsible for conducting calibrations, PKTs and daily
huddles across Chennai and Hyderabad to overcome the quality dip.
Recognition
 Received ‘High Five Award’ for exceeding work goals.
 Received ‘Superstar Award’ for top performance.
 Received ‘Appreciation Cards’ as a token of appreciation for taking ownership of the team and driving SLA in peak time.
Milestones and Achievements
 Received several accolades from teammates for being best mentor and constant support.
 Received ‘Earn Trust’, ‘Ownership’ and ‘People Management’ as my super powers from my manager.
 Actively involved in training, mentoring and continuous floor support.
 Recognized and appreciated by ADS Sr. Operations manager for playing a key role in new-hires graduation.
Web Developer Intern – Internship
ISRO (Indian Space Research Organization) May 2018 to Sep 2018 Feedback Management System:
 It’s developed to centralise all feedbacks given by the end users of products or services provided by NRSC to analyse, improve, enhance their products or services more effectively and provide appropriate solutions to the problems addressed by the end users through monitoring growth in every division.
Education
DVR College Of Engineering and Technology – Kashipur, TG, India. | Bachelor of Technology
Computer Science, 2018
Languages
 English (Full Professional Proficiency)
 Hindi (Professional Working Proficiency)
 Telugu (Native or Bilingual Proficiency)
Interests
 Playing badminton  Cooking