Description
• Achieved a 99.5% customer approval rating with a compassionate and empathetic approach
• Stayed up-to-date on new program offerings, and proactively made recommendations to customers based on their interests
• Exceeded personal sales goals by 8% on average by setting ambitious and organized goals weekly
• Anticipated customer pain points ahead of time, and demonstrated product and service usage to help customers get the most from their purchases
• Actively maintained and updated customer accounts in HubSpot
