Description

Aspiration:

Experienced hands on infrastructure Operations Manager with a demonstrated history of working in information technology and services industry. Skilled in Operations Management, Oracle Cloud infrastructure Support, Oracle Database Administration, Datacentre Operations. Strong information technology professional with a Masters Degree in Information Technology.

Hands on expertise on following areas;

Datacentre Operations and Legacy system Migrations
Microsoft Azure Cloud Infrastructure
Oracle Cloud Infrastructure support
Project Management – Strategy, Scheduling and Planning.
Database Administration – upgrade, migrations, patching
Managing Infra support Teams
Process Management – Agile, Scrum, Prince2 Certified
Delivery / Stake Holder Management
Product management – Follow Agile & complete SDLC
Co ordination with Development team to follow SDLC
Vendor management
Change Management – JIRA, Servicenow, CRM
Process Improvements
Automation & Testing Rollout / Support
Enterprise Site Implementation
Management and Planning
Team Building and mentoring
Recruitment, Training & Resource Development
Business and Enduser satisfaction
Help Service desk Reports & Analysis
PROFESSIONAL EXPERIENCE Summary

 

Organisation
Designation
Year
ORACLE
Senior Technical Manager
July 2016 – Aug 2019
Mindtree
Senior Technical Manager
May2011 – July -2016
America Online
Technical Manager
May 2009 – April 2011
Citagus India Ltd
Peoplesoft DBA
Jul 2007 – Apr 2009
CGI India
Lead Analyst
Jun 2006 -July -2007
Ø  TECHINICAL SKILLS

®      OCI – Oracle Cloud Infrastructure.

®      Microsoft Azure

®      Oracle 12 Exadata, Grid Control, ASM, OEM 13c Cloud Control, RMAN. Database admin and L3 Support.

®      Microsoft SQL Server 2000, 2005 & 2008, 2012

®      PeopleSoft DBA – Peopletool 9. HRMS 8.18, 8.9 & HRMS 9, Finance 8.18.

®      Infrastructure Management: Application Servers, BEA WebLogic & Web Sphere.

®      Operating Systems: Oracle Enterprise Linux, RHEL6  Windows 2000 Professional, Windows NT4.0,

 

 

EDUCATIONAL

Ø  Masters Degree in Information Technology,

Ø  Bachelor Degree in Information Technology,

Ø  Diploma in Computer Science & Engineering,

Ø  1 Year Certification Program in “Management & Leadership” from University of Virginia.

Ø  CSM- Certified Scrum Master

Ø  Prince2 Certified Practitioner

Ø  ITIL Foundation Certification

 

Skills

  • Cloud Operations Manager