Description
Aspiration:
Experienced hands on infrastructure Operations Manager with a demonstrated history of working in information technology and services industry. Skilled in Operations Management, Oracle Cloud infrastructure Support, Oracle Database Administration, Datacentre Operations. Strong information technology professional with a Masters Degree in Information Technology.
Hands on expertise on following areas;
Datacentre Operations and Legacy system Migrations
Microsoft Azure Cloud Infrastructure
Oracle Cloud Infrastructure support
Project Management – Strategy, Scheduling and Planning.
Database Administration – upgrade, migrations, patching
Managing Infra support Teams
Process Management – Agile, Scrum, Prince2 Certified
Delivery / Stake Holder Management
Product management – Follow Agile & complete SDLC
Co ordination with Development team to follow SDLC
Vendor management
Change Management – JIRA, Servicenow, CRM
Process Improvements
Automation & Testing Rollout / Support
Enterprise Site Implementation
Management and Planning
Team Building and mentoring
Recruitment, Training & Resource Development
Business and Enduser satisfaction
Help Service desk Reports & Analysis
PROFESSIONAL EXPERIENCE Summary
Organisation
Designation
Year
ORACLE
Senior Technical Manager
July 2016 – Aug 2019
Mindtree
Senior Technical Manager
May2011 – July -2016
America Online
Technical Manager
May 2009 – April 2011
Citagus India Ltd
Peoplesoft DBA
Jul 2007 – Apr 2009
CGI India
Lead Analyst
Jun 2006 -July -2007
Ø TECHINICAL SKILLS
® OCI – Oracle Cloud Infrastructure.
® Microsoft Azure
® Oracle 12 Exadata, Grid Control, ASM, OEM 13c Cloud Control, RMAN. Database admin and L3 Support.
® Microsoft SQL Server 2000, 2005 & 2008, 2012
® PeopleSoft DBA – Peopletool 9. HRMS 8.18, 8.9 & HRMS 9, Finance 8.18.
® Infrastructure Management: Application Servers, BEA WebLogic & Web Sphere.
® Operating Systems: Oracle Enterprise Linux, RHEL6 Windows 2000 Professional, Windows NT4.0,
EDUCATIONAL
Ø Masters Degree in Information Technology,
Ø Bachelor Degree in Information Technology,
Ø Diploma in Computer Science & Engineering,
Ø 1 Year Certification Program in “Management & Leadership” from University of Virginia.
Ø CSM- Certified Scrum Master
Ø Prince2 Certified Practitioner
Ø ITIL Foundation Certification
Skills
- Cloud Operations Manager