Overview
Tours I Go Holiday is a leading travel and tourism company dedicated to creating unforgettable travel experiences for our clients. With a passion for delivering exceptional service and a commitment to excellence, we are seeking a Travel Operations Executive to join our dynamic team.
Job Description:
As a Travel Operations Executive, you will play a crucial role in ensuring the smooth and efficient execution of travel plans for our clients. You will be responsible for managing various aspects of travel operations, from itinerary planning to logistical coordination, and ensuring that our clients’ travel experiences are seamless and enjoyable.
Key Responsibilities:
Itinerary Planning: Collaborate with clients to understand their travel preferences, needs, and objectives. Create detailed travel itineraries that encompass flights, accommodations, activities, and transportation.
Booking and Reservations: Make travel bookings for flights, hotels, transportation, and other services, ensuring accuracy and compliance with client preferences and budget constraints.
Logistical Coordination: Coordinate all aspects of travel logistics, including ground transportation, tour arrangements, and special requests. Ensure that all bookings and reservations are confirmed and communicated to clients in a timely manner.
Client Communication: Act as the primary point of contact for clients before, during, and after their travels. Provide exceptional customer service, address inquiries, and resolve any issues or concerns promptly.
Travel Documentation: Prepare and organize all necessary travel documents, including passports, visas, and travel insurance, to ensure clients are well-prepared for their trips.
Quality Assurance: Monitor and evaluate the quality of travel services provided to clients. Address any service-related issues and seek opportunities for improvement.
Budget Management: Assist clients in managing their travel budgets and provide cost-effective solutions while maintaining high-quality travel experiences.
Travel Regulations: Stay up-to-date with travel regulations, visa requirements, and COVID-19 related travel guidelines to provide accurate information and advice to clients.
Supplier Relations: Maintain positive relationships with airlines, hotels, tour operators, and other travel suppliers. Negotiate contracts and agreements to secure competitive rates and benefits for clients.
Qualifications:
Bachelor’s degree in Travel and Tourism, Hospitality, or a related field (preferred).
Proven experience in the travel industry, with a strong understanding of travel operations and logistics.
Excellent communication and interpersonal skills.
Proficiency in travel booking systems and software.
Strong attention to detail and organizational skills.
Ability to work well under pressure and adapt to changing circumstances.
Knowledge of international travel regulations and visa requirements.
Customer-focused mindset with a passion for delivering exceptional service.
Experience : 1 – 2yrs of experience working in Travel Industry
Language – English, Kannada, Hindi
If you are passionate about travel, have a keen eye for detail, and thrive in a fast-paced environment, we invite you to join our team as a Travel Operations Executive. Help us create memorable experiences for our clients and contribute to the success of Tours I Go Holiday.
To apply, please submit your resume with outlining your relevant experience and why you are the ideal candidate for this position to Tigh.career@gmail.com
Tours I Go Holiday is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Salary: ₹20,000.00 – ₹30,000.00 per month
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Operations: 1 year (Preferred)
total work: 1 year (Preferred)
Work Location: In person
