Overview
Job description
Experience- Mimum 1.6 years in Support
Technical knowledge in WordPress preferred
Permanent remote opportunity
What’s the work like:
You’ll be working in a successful bootstrapped products company – we don’t do services
Supporting worldwide customers of our WooCommerce and WordPress plugins, micro services
Writing and updating documentation, walkthrough videos etc.
Analytics, e-commerce and marketing automation related products
Challenging problems, great small team, satisfaction of solving customer problemsWhat you must know:
Must have used various WordPress & WooCommerce themes, plugins and hosting environments
Must know PHP, WordPress framework, MySQL, CSS and JavaScript
Strong communication skills and empathy are obviously needed
Excellent debugging and problem solving skills – you will fail without these
Support via real time chat, forums and helpdesk ticketing system
Appreciation for open source and communities
