Lotus Domino Administrator

Job Description for Lotus Notes/Domino with Minimum 3 – 5 Years of relevant Lotus Notes Experience Position Title Lotus Domino / Lotus Notes Administrator Role Summary We are seeking an experienced Lotus Domino / Lotus Notes Administrator with Minimum 3–5 years of hands‑on experience to support and manage enterprise Domino environments. The role requires a native Japanese speaker to interact directly with Japan‑based users, stakeholders, and support teams. Key Responsibilities • Administer, maintain, and support HCL Lotus Domino / Lotus Notes environments. • Perform user administration , including mailbox creation, access management, ACL handling, and group administration. • Manage mail flow , replication, routing, and troubleshooting delivery issues. • Monitor Domino servers for performance, availability, and health . • Handle backup, restore, and disaster recovery activities for Domino servers. • Support Domino upgrades, patches, and security fixes . • Troubleshoot Lotus Notes client issues , including connectivity and replication problems. • Coordinate with L1/L2 support teams and provide L3-level technical support when required. • Communicate effectively with Japanese users and stakeholders for issue resolution, clarifications, and updates. • Create and maintain technical documentation, SOPs, and operational guides . • Ensure compliance with organizational security and audit requirements . Technical Skills (Mandatory) • Strong hands‑on experience with HCL Lotus Domino / Lotus Notes (Admin & Support) . • Experience in: • * Domino server administration • Mail routing & replication • ID Vault / Notes IDs • ACLs and database permissions • Knowledge of Windows / Linux platforms supporting Domino. • Experience with backup and monitoring tools for Domino. • Understanding of security concepts related to messaging systems.