Overview
Job requirement
Good oral and written communication (Hindi and English) skills and a positive attitude.
Self-motivated and driven to succeed in a competitive market.
Proven customer support experience.
Proven time management skills, with the ability to self-motivate and organize daily routine.
Proactively respond by notifying customers of problems.
Willing to learn about company products and the industry.
Good communication skills oral and written. (English & Hindi)
Maintaining a positive, empathetic, and professional attitude toward customers always.
Responding promptly to customer inquiries.
Excellent organizational skills with strong attention to detail.
Basic concepts of Excel and PPT must.
Communicating with customers through various channels.
Minimum 1-3 year experience. (Preferable – Faucet & Building material industry)