Overview
About us: Edumilestones (etsb: 2010), is a B2B company. At core, we are a premium training and technology solutions and service provider to career counsellors, study abroad counsellors, educationists, aspiring counsellors, psychologists, ed-tech companies to help them set up, establish and scale their own career counselling and study abroad businesses across 30+ countries.
Role: Study Abroad Counselor
Summary: As a Study Abroad Trainer at Edumilestones, you will play a pivotal role in training and mentoring aspiring Study Abroad Consultants. Your primary responsibilities will include developing training programs, conducting webinars, providing one-on-one handholding, and ensuring that our consultants are well-equipped to assist students in their study abroad journey.
Responsibilities:
Training:
·Domain Training: Conduct live-online trainings, to impart knowledge on various aspects of studying abroad, including admission processes, visa procedures, scholarships, and university selection for various countries like UK, USA, Europe, New Zealand, Canada, Ireland, etc
·Be flexible in taking training at different timings as per business requirements when required.
· Handholding: Provide one-on-one mentoring and guidance to consultants, helping them address specific challenges and develop their expertise.
·Curriculum Development: Create and update training materials, modules, and resources to ensure consultants receive up-to-date and comprehensive training.
· Ensure training materials, recordings and queries from the trainees are promptly handled and shared during and after the training process.
· Reporting: Maintain records of consultant training progress, feedback and effectiveness, providing regular reports to the management team.
·Continuous Improvement: Continuously assess and improve study abroad programs based on feedback, changing educational trends, and company goals.
Study Abroad Process:
·Strong working knowledge of the student visa and application process for various countries, including the United States, Canada, the United Kingdom, Australia, and others.
· Hands on experience in end-to-end visa process for USA, Australia & Europe will be strongly preferred.
· Should have complete knowledge on Ivy League application processing.
·Compliance and Documentation: Ensure compliance with international education regulations, visa requirements, and other legal considerations. Manage the documentation and paperwork for study abroad participants.
·Client Interaction: Occasionally interact with clients, especially in complex cases, to ensure their needs are met and expectations are exceeded.
Program Development:
·Partnership Management: Establish and maintain relationships with international universities, institutions, and organizations for collaboration on study abroad initiatives.
·Crisis Management: Develop and implement crisis management plans to address emergencies or unexpected situations affecting students abroad.
·Initiate and organize virtual university fairs, webinars, online interaction in forms of spot admissions events for our study abroad partners.
· Collaborate and maintain professional relationship with universities, vendors and other stakeholders.
·Take initiative in adding new services and partners for related study abroad services to enhance our study abroad program deliverables.
·Professional Development: Stay informed about trends and best practices in international education. Attend conferences and engage in professional development opportunities.
·Industry Knowledge: Stay current with international education trends, university requirements, and visa regulations to provide accurate and timely information to consultants.
Qualifications:
·Bachelor’s/Master’s degree in international education, higher education administration, or a related field.
·Minimum of 3-5 years of experience working as a Study Abroad Consultant or in a related role.
·Enterprising mind-set to deliver business-centric results.
·Strong interpersonal, communication, and cross-cultural skills.
·Excellent communication and interpersonal skills.
· Proven ability to create and deliver effective training programs.
· Detail-oriented with exceptional organizational skills.
· Language proficiency in Hindi is required.
· Ability to work collaboratively with diverse stakeholders and team members.
Additional Information:
· Work Hours: 10:30 AM to 6:30 PM
· Days: Monday – Saturday (except second Saturday)
· Employment Type: Full-time (permanent)
· Location: Koramangala, Bangalore