About Pipal Tree Online Pvt Ltd
JD - Sales Manager
Role Summary
Drive business for improving market share, profitability & growth across channels and products for the branch through demand generation, fulfillment and portfolio management with strong focus for growth in affordable segment
Role Expectations
Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach
Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank
Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Gold loan, Fixed deposits and Insurance
Ensuring high levels of engagement for effective pre & post customer service.
Responsible for login of files and ensuring smooth processing of files using available digital methods
Complete control of NPA and Collections / overdue cases sourced
Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile
Liaison with and manages legal, technical, collection, FI and RCU vendors
Strong focus on post onboarding services, customer retention and audit management
Key skills
Understanding of mortgage related products and credit policies
Regulatory, legal and compliance Knowledge relating to the mortgage industry
Thorough understanding of market landscape and competitors in the region
Selling and negotiation skills
Excellent relationship management skills
Good articulation and communication skills
Role Specifications
Years of experience: at least 1 year Education Qualification: Graduation
Languages known (if required): Local Location
Preferred Industry exposure Mortgage experience required for branches with less than 75% of employees having experience in mortgage industry. For rest experience into BFSI sales like business loans, insurance, commercial vehicle loans, etc. can be looked at Team management experience required (Yes/No) No
Reporting to Territory Business Manager Direct Reportees: NA
