About Amazon

achelor’s Degree • Experience with Microsoft Office, including Outlook, Word, and Excel • Exceptional analytical, logical and data gathering skills • Excellent communication and comprehension skills • Excellent problem solving skills
Preferred qualifications
• Experience in a production environment and proven track record of achieving productivity and quality targets. • Previous experience in a contact center environment. • Experience in problem solving, including the ability to recognize non-obvious patterns • Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines. • Ability to maintain high levels of confidentiality and data security standards. • A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment. • A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations. • Clear oral and written communication skills. • Experience with fraud or risk investigations. • Experience in payments & banking domain. • Demonstrated positive, results oriented attitude. • Excellent team player capable of learning and sharing knowledge in a team environment.